- Location
- 701 West Georgia Street, G044 (View map)Vancouver, BC V7Y 1G5Canada
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, the celebrated Paris-born creator of distinctive fragrances, scented skincare, and decorative objects, seeks a Brand Ambassador to cultivate and maintain client relationships through deep product knowledge and personalized luxury service. The successful candidate will enhance client experiences, drive sales across omnichannel platforms, expand the client base, and champion operational excellence within a dynamic retail environment.
Role & Responsibilities
- Greet and welcome clients throughout all store areas, creating genuine and meaningful connections
- Provide expert product advice and styling recommendations based on client preferences and purchase history
- Educate self and clients on merchandise, events, promotions, store policies, and complementary services
- Drive sales through omnichannel selling, leveraging store technology and digital tools to recommend products across all channels
- Acquire and cultivate new clients while building spend and loyalty among existing clientele
- Actively maintain the selling floor, back-of-house, stock replenishment, visual merchandising, and health and safety standards
- Complete daily opening and closing checklists and follow company policies and procedures
- Promote client loyalty programs and achieve personal and boutique KPI goals
- Partner with team members to provide exceptional client experiences and maintain a positive work environment
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty or fragrance industry experience preferred
- Proven track record of delivering positive customer experiences that build loyalty and drive measurable results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Passion for the beauty and fragrance industry
- Flexibility to work a full retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of professional sales experience in a luxury retail environment; background in beauty, fragrance, or premium skincare is advantageous. Demonstrated success in client acquisition, relationship building, and achievement of sales targets within a luxury setting.
Education
High school diploma or equivalent; post-secondary education in retail management, business, or related field is a plus.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 23 to CAD 24 per hour.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Retail Sales Specialist», «Boutique Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.