- Location
- 89 East 42nd Street, MC-67A (View map)New York, NY 10017USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $22–23/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a seasonal Brand Ambassador to acquire, cultivate and maintain client relationships through deep product knowledge, personal engagement and luxury service. The position encompasses client acquisition and retention through omni-channel selling, expert product consultation, and strategic relationship-building within the beauty and fragrance sector.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store and connect with them in a genuine, meaningful manner
- Provide clients with expert advice and product knowledge that anticipates and exceeds expectations
- Educate self and clients on merchandise, events, promotions, policies and services; demonstrate expert styling and brand knowledge
- Recommend merchandise based on expert product knowledge and client preferences; take an omni-channel approach to identify and recommend products across all selling platforms
- Cultivate client relationships through personalized connection; acquire and build client base by forming relationships with new clients and maintaining spend of existing clients
- Utilize digital tools, mobile devices and selling technology to connect with clients, serve their needs, and proactively expand business
- Execute operational tasks including maintaining the selling floor, back-of-house stock management, visual merchandising support, and health and safety compliance
- Complete daily opening and closing checklists; follow and implement company policies and procedures
- Achieve personal sales and boutique KPI goals; exhibit behaviors that support client satisfaction objectives
- Partner with team members to provide exceptional client experiences and actively contribute to a positive work environment
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty experience preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint and Outlook
- Strong verbal and written communication skills; excellent organizational abilities
- Industry awareness and strong business acumen
- Passion for the Beauty and Fragrance industry
- Flexibility to work a retail schedule including evenings, weekends and holidays
Skills
Experience
Minimum of 3 years of sales experience in the luxury retail industry, with beauty sector experience preferred. Demonstrated success in building client relationships, driving sales results and maintaining customer loyalty in a high-touch retail environment.
Education
No specific formal educational qualifications required; strong industry awareness and business acumen essential.
Workplace
The successful candidate will be located in New York, New York, USA.
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Compensation
The base compensation for this position ranges from USD 22 to USD 23 per hour.
Benefits
Competitive benefits package and other perks; bonus potential available.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Advisor», «Retail Associate», «Style Consultant», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.