Diptyque Client Advisor
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $22–23/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Diptyque Brand Ambassador position at Grand Central Terminal, New York. Seasonal, part-time luxury retail sales role offering $22–$23/hour with beauty and fragrance expertise.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store and connect with them in a genuine, meaningful manner
- Provide clients with expert advice and product knowledge that anticipates and exceeds expectations
- Educate self and clients on merchandise, events, promotions, policies and services; demonstrate expert styling and brand knowledge
- Recommend merchandise based on expert product knowledge and client preferences; take an omni-channel approach to identify and recommend products across all selling platforms
- Cultivate client relationships through personalized connection; acquire and build client base by forming relationships with new clients and maintaining spend of existing clients
- Utilize digital tools, mobile devices and selling technology to connect with clients, serve their needs, and proactively expand business
- Execute operational tasks including maintaining the selling floor, back-of-house stock management, visual merchandising support, and health and safety compliance
- Complete daily opening and closing checklists; follow and implement company policies and procedures
- Achieve personal sales and boutique KPI goals; exhibit behaviors that support client satisfaction objectives
- Partner with team members to provide exceptional client experiences and actively contribute to a positive work environment
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty experience preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint and Outlook
- Strong verbal and written communication skills; excellent organizational abilities
- Industry awareness and strong business acumen
- Passion for the Beauty and Fragrance industry
- Flexibility to work a retail schedule including evenings, weekends and holidays
Skills
Experience
Minimum of 3 years of sales experience in the luxury retail industry, with beauty sector experience preferred. Demonstrated success in building client relationships, driving sales results and maintaining customer loyalty in a high-touch retail environment.
Education
No specific formal educational qualifications required; strong industry awareness and business acumen essential.
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 22 to USD 23 per hour.
Benefits
Competitive benefits package and other perks; bonus potential available.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Sales Advisor», «Retail Associate», «Style Consultant», «Luxury Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.