Diptyque Client Advisor

Employment
Part-Time
Seniority
Entry-Level
Posted
Sep 30, 2026

About Diptyque

Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.

Diptyque seeks a Client Advisor (part-time) for its KaDeWe Berlin counter to deliver luxury customer experiences in fragrance and home décor.

Role & Responsibilities

  • Deliver exceptional, authentic customer service aligned with premium luxury standards
  • Build and nurture customer relationships through CRM management and in-store event coordination
  • Demonstrate comprehensive product knowledge and present the Diptyque universe with confidence and sophistication
  • Uphold all brand standards and service protocols consistently
  • Monitor local market trends and translate insights into relevant customer conversations

Qualifications

  • Proven experience in premium or luxury retail, preferably beauty or fragrance
  • Exceptional sales and communication abilities
  • Strong proficiency in German and English
  • Demonstrated passion for customer advisory and relationship building
  • Self-directed, organized, and solution-oriented approach to work

Skills

Customer relationship management (CRM) Product presentation and storytelling Sales and negotiation Communication and interpersonal skills German language English language Brand standards compliance Event coordination

Experience

Experience in premium or luxury retail environment, ideally within the beauty or fragrance sector.

Workplace

The successful candidate will be located in Berlin, Berlin, Germany.

Benefits

Deutschlandticket (Germany-wide transit pass), free product samples, employee discounts, comprehensive corporate benefits package, Urban Sports membership, occupational pension scheme, one social day per year, comprehensive onboarding and training program.

Culture

Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Beauty Consultant», «Fragrance Specialist», «Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Diptyque

Diptyque Client Advisor

Berlin, Germany

Continue to the application.

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