Diptyque Brand Ambassador
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $21–23/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Diptyque seeks a seasonal Brand Ambassador in Williamsburg, New York to drive client relationships and luxury retail sales at $21–$23/hr.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store, connecting with them in a genuine and meaningful way
- Provide clients with expert product advice and styling recommendations based on profound Diptyque knowledge and individual preferences
- Educate self and client on merchandise, events, promotions, policies, and services across all channels
- Recommend merchandise and graciously handle returns, utilizing selling tools and store technology to sell effectively across omnichannel platforms
- Cultivate the client relationship through personalized connection, acquiring and building client base through forming relationships with new clients and maintaining spend of existing clients
- Strategize individual business and demonstrate self-motivation through out-of-home-base selling and strong client relationships
- Utilize digital tools and mobile devices to connect with clients, serve their needs, and proactively expand business
- Assist in operational tasks including maintaining the selling floor, back-of-house, stock management, visual merchandising, and upholding health and safety precautions
- Comply with company policies and procedures, complete daily opening and closing checklists
- Partner with team members to provide exceptional client experiences and actively create a positive work environment through collaboration
Qualifications
- Minimum three years of sales experience in luxury retail; beauty industry experience preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook
- Strong verbal and written communication skills with excellent organizational abilities
- Industry awareness and strong business acumen
- Passion for the beauty and fragrance industry
- Flexibility to work a retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum three years of sales experience in the luxury retail sector; prior work in beauty or fragrance retail is highly valued.
Education
Not specified
Workplace
The successful candidate will be located in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 21 to USD 23 per hour.
Benefits
Bonus potential and competitive benefits package included in total compensation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Fragrance Consultant», «Client Relations Specialist», «Store Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.