Diptyque Brand Ambassador
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks a Brand Ambassador in Miami, Florida. Luxury fragrance sales role with $23–$24 hourly rate.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store and connect with them in a genuine and meaningful way
- Provide clients with expert advice and product knowledge, educating them on merchandise, events, promotions, and services
- Demonstrate expert styling and fragrance expertise, recommending merchandise based on client preferences and product mastery
- Enhance every client interaction to create personal and seamless experiences that support client satisfaction KPIs
- Cultivate client relationships through personalized connection and acquire new clients while retaining and building spend with existing clientele
- Utilize digital tools, mobile devices, and selling technology to connect with clients, expand business, and communicate proactively
- Execute omnichannel selling strategies across in-store and out-of-home base selling to drive boutique KPI goals
- Assist with operational excellence including floor maintenance, stock management, visual merchandising, and compliance with company policies
- Partner with team members to provide exceptional client experiences and actively foster a positive work environment through collaboration
- Complete daily opening and closing checklists and uphold health and safety precautions
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty or fragrance industry experience highly preferred
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable sales results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Passion for the beauty and fragrance industry and demonstrated industry awareness
- Flexibility to work a retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of professional sales experience in the luxury retail sector, with demonstrated success in client acquisition and retention. Prior beauty or fragrance retail experience is strongly preferred. The ideal candidate will possess self-motivation and the ability to strategize their own business development whilst driving measurable sales results.
Education
High school diploma or equivalent required; additional retail management or business coursework preferred.
Workplace
This position is based in Miami, Florida, USA.
Compensation
The base compensation for this position ranges from USD 23 to USD 24 per hour.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Fragrance & Beauty Consultant», «Client Relations Specialist», «Retail Fragrance Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.