Diptyque Brand Ambassador

Employment
Seasonal
Seniority
Entry-Level
Posted
Sep 30, 2026

About Diptyque

Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.

Diptyque Brand Ambassador seasonal role in Los Angeles, California. Luxury fragrance retail position requiring sales expertise and brand passion.

Role & Responsibilities

  • Represent Diptyque with professionalism and sophistication, embodying the brand's elegant image and core values
  • Engage customers through personalized consultations and immersive brand experiences, sharing the narrative and heritage of Diptyque products
  • Educate clients on the product range, ingredients, history, and unique selling propositions across fragrance and home goods lines
  • Achieve individual and team sales targets through proactive customer interaction, upselling, and cross-selling techniques
  • Maintain pristine visual merchandising standards, ensuring products are displayed attractively and in accordance with brand guidelines
  • Manage inventory operations, including receiving, stocking, organizing, and monitoring product levels
  • Process sales transactions accurately and efficiently using point-of-sale systems
  • Gather customer feedback and market insights, communicating findings to management to inform strategy
  • Participate in special events, promotional campaigns, and training sessions as required
  • Build and sustain strong customer relationships to foster long-term brand loyalty

Qualifications

  • Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
  • Exceptional interpersonal and communication skills with a natural ability to connect with diverse clientele
  • Genuine passion for luxury products and demonstrated understanding of the Diptyque brand aesthetic
  • Strong sales acumen and results-oriented mindset
  • Excellent presentation and grooming standards reflecting the luxury nature of the brand
  • Proficiency in English; additional language skills preferred
  • High school diploma or equivalent; college degree preferred
  • Physical capability to stand for extended periods and lift up to 20 pounds

Skills

POS (Point-of-Sale) systems Customer relationship management Visual merchandising Inventory management Luxury brand knowledge

Experience

Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods sectors.

Education

High school diploma or equivalent required; college degree preferred.

Workplace

This position is based in Los Angeles, California, USA.

Culture

Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Associate», «Brand Representative», «Retail Brand Specialist», «Customer Engagement Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Diptyque

Diptyque Brand Ambassador

Los Angeles, USA

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