Diptyque Brand Ambassador
- Location
- Larkspur California USA
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Brand Ambassador at Diptyque Larkspur, CA – $23–$24/hr. Luxury fragrance and beauty specialist role with client relationship focus.
Role & Responsibilities
- Greet and welcome clients throughout the store, connecting with them in genuine and meaningful ways
- Provide expert product knowledge and styling recommendations based on client preferences and Diptyque's fragrance and skincare collections
- Drive sales through omnichannel selling, demonstrating expertise in merchandise and brand narrative
- Cultivate and expand the client base by acquiring new relationships and building spend with existing clients through personalized connection and digital engagement
- Educate self and clients on merchandise, promotions, events, policies, and services
- Handle returns graciously and offer solutions tailored to client needs
- Manage client relationships through strategic use of mobile devices and digital selling tools
- Maintain selling floor and back-of-house operations, including stock management, visual merchandising support, and adherence to health and safety standards
- Complete daily opening and closing checklists and implement company policies consistently
- Partner with team members to deliver exceptional client experiences and maintain a positive work environment
- Achieve personal and boutique key performance indicators while promoting loyalty programs
Qualifications
- Minimum 3 years of luxury retail sales experience
- Proven track record of delivering positive customer experiences that build loyalty and measurable results
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills
- Excellent organizational abilities
- Industry awareness and business acumen
- Passion for the beauty and fragrance sector
Skills
Experience
Minimum 3 years of luxury retail sales experience, with beauty retail experience preferred. Demonstrated success in driving client loyalty, building personal sales metrics, and excelling in fast-paced luxury retail environments.
Education
High school diploma or equivalent; further education in business or hospitality preferred.
Workplace
The successful candidate will be located in Larkspur, California, USA, with easy access to San Francisco.
Compensation
The base compensation for this position ranges from USD 23 to USD 24 per hour.
Benefits
Bonus potential and competitive benefits package included in total compensation.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Beauty Advisor», «Fragrance Specialist», «Client Relations Ambassador», «Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.