- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque, a luxury fragrance and beauty house founded in Paris in 1961, seeks a Brand Ambassador to cultivate meaningful client relationships through expertise in fragrances, skincare, and home décor collections. The role combines personalized client engagement with omnichannel selling, boutique operations, and strategic business development within a luxury retail environment.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store, creating genuine and meaningful connections with a focus on personalized service
- Demonstrate expert product knowledge of fragrances, skincare, and decorative objects; provide consultative recommendations based on client preferences and needs
- Execute omnichannel and out-of-home base selling strategies; utilize digital tools and selling technology to expand business and maintain client relationships
- Cultivate and grow a personalized client base by acquiring new clients and building lasting relationships that drive repeat business and client loyalty
- Maintain operational excellence through stock management, visual merchandising support, opening and closing procedures, and adherence to health and safety protocols
- Support team success through active collaboration, fostering a positive work environment, and maintaining professional relationships across the organization
- Achieve personal sales KPIs and boutique targets while promoting the loyalty program benefits
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty or fragrance industry experience preferred
- Proven track record of driving positive customer experiences and building client loyalty
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Passion for the beauty and fragrance industry with demonstrated industry awareness
- Flexibility to work a retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of sales experience in the luxury retail sector, ideally within the beauty or fragrance industry. Demonstrated ability to build and maintain high-value client relationships, with proven success in achieving sales targets and cultivating repeat business through personalized engagement.
Education
No specific educational requirements stated; secondary education or equivalent is typically expected in luxury retail positions.
Workplace
This position is based in Etobicoke, Ontario, Canada, within easy reach of Toronto.
Explore jobs in Ontario or in Canada.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Consultant», «Beauty Sales Associate», «Client Relations Specialist», «Luxury Retail Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.