Diptyque Brand Ambassador
- Location
- East Hampton New York USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Compensation
- $25–26/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque Brand Ambassador position in East Hampton, New York. Seasonal, part-time luxury retail role paying $25–$26/hr.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store with genuine and meaningful connection
- Provide clients with expert product knowledge and styling advice, identifying needs they may not have anticipated
- Execute seamless and personalized client interactions that support satisfaction and engagement KPIs
- Educate oneself and clients on merchandise, promotional events, company policies, and services
- Recommend merchandise based on expert product knowledge and individual client preferences
- Graciously manage returns and offer alternative options aligned with client needs
- Identify and recommend merchandise across all channels using an omni-channel approach
- Utilize selling tools and store technology to drive sales effectiveness across channels
- Promote benefits of the loyalty program and achieve personal and boutique sales KPIs
- Cultivate client relationships through personalized connection and proactive out-of-home-base selling
- Acquire and build client base by forming relationships with new clients and maintaining spend of existing clients
- Strategize personal business development and take initiative to increase individual productivity
- Utilize digital tools and mobile devices to connect with clients, serve their needs, and expand business
- Assist with operational tasks including floor maintenance, stock replenishment, visual merchandising, and health and safety compliance
- Follow and implement company policies and procedures while completing daily opening and closing checklists
- Partner with team members to provide optimal client experience and actively foster a positive work environment
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty experience highly desirable
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Proficiency with Microsoft Office suite including Word, Excel, PowerPoint, and Outlook
- Industry awareness and strong business acumen
- Strong verbal and written communication skills combined with excellent organizational abilities
- Demonstrated passion for the beauty and fragrance industry
- Flexibility to work a retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of professional sales experience within the luxury retail sector. Beauty and fragrance industry experience is particularly valued.
Education
No specific educational requirements stated; however, industry awareness and strong business acumen are essential.
Workplace
The successful candidate will be located in East Hampton, New York, USA, with easy access to New York.
Compensation
The base compensation for this position ranges from USD 25 to USD 26 per hour.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Specialist», «Beauty Advisor», «Retail Associate», «Client Advisor», «Fragrance and Beauty Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.