Diptyque Brand Ambassador
- Location
- Costa Mesa California USA
- Employment
- Seasonal
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque Brand Ambassador (seasonal, part-time) at South Coast Plaza, Costa Mesa. Represent the luxury perfume brand and drive sales through customer engagement.
Role & Responsibilities
- Represent Diptyque with professionalism and sophistication, consistently reflecting the brand's luxury image and values
- Engage with customers through personalized consultations and immersive brand experiences
- Educate customers on Diptyque's product range, ingredients, provenance, and unique selling propositions
- Achieve individual and team sales targets through proactive customer interaction and strategic upselling and cross-selling
- Maintain pristine visual merchandising standards and ensure products are displayed attractively according to brand guidelines
- Assist with inventory management, including receiving, stocking, and organizing merchandise
- Process sales transactions accurately and efficiently using point-of-sale systems
- Gather customer feedback and market insights, communicating findings to management
- Participate in special events, promotional activities, and training sessions as required
- Build and maintain strong customer relationships to foster brand loyalty and repeat business
Qualifications
- Proven experience in luxury retail, sales, or customer service, preferably in beauty, fragrance, or home goods
- Exceptional interpersonal and communication skills with a natural ability to connect with diverse clientele
- Genuine passion for luxury products and demonstrated understanding of the Diptyque brand aesthetic
- Strong sales acumen and results-oriented mindset
- Ability to work flexible hours, including weekends, evenings, and holidays as retail operations require
- Excellent presentation and grooming standards reflecting the luxury nature of the brand
- High school diploma or equivalent; college degree preferred
- Physical ability to stand for extended periods and lift up to 20 pounds
Skills
Experience
Proven experience in a luxury retail, sales, or customer service environment, preferably within the beauty, fragrance, or home goods sectors.
Education
High school diploma or equivalent required; a college degree is preferred.
Workplace
The role is situated in Costa Mesa, California, USA — conveniently close to Los Angeles.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Ambassador», «Brand Specialist», «Customer Engagement Ambassador», «Fragrance Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.