Diptyque Brand Ambassador
- Location
- Charlotte North Carolina USA
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $20–21/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Diptyque Brand Ambassador position in Charlotte, NC. Part-time luxury fragrance and beauty retail role, $20–$21/hr, seeking experienced sales professional.
Role & Responsibilities
- Greet and welcome clients throughout all store areas, creating genuine and meaningful connections with customers
- Provide expert product knowledge and styling advice tailored to individual client preferences and needs
- Execute omnichannel selling strategies, recommending merchandise across multiple touchpoints and demonstrating fluency with store technology platforms
- Cultivate and grow a personal client base through relationship building, personalized engagement, and follow-up using digital tools and mobile selling technology
- Achieve personal and boutique KPI goals while promoting loyalty programs and maximizing basket size
- Maintain store operations through active floor management, stock replenishment, visual merchandising support, and adherence to health and safety protocols
- Execute opening and closing checklists with precision and collaborate with team members to ensure exceptional client experience
- Proactively engage in out-of-home selling activities and leverage customer relationship management platforms to expand business reach
Qualifications
- Minimum 3 years of professional sales experience in luxury retail, with beauty or fragrance experience preferred
- Proven ability to drive client satisfaction, loyalty, and measurable sales results
- Demonstrated expertise in product knowledge and luxury service delivery
- Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Excellent verbal and written communication skills paired with strong organizational abilities
- Industry awareness and acute business acumen within the luxury beauty and fragrance sector
- Flexibility to work a full retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of professional sales experience in the luxury retail sector, with demonstrated expertise in client acquisition, relationship building, and consistent achievement of sales targets. Experience in the beauty or fragrance industry is highly valued.
Education
High school diploma or equivalent; additional education in business, retail management, or luxury goods preferred but not required.
Workplace
This position is based in Charlotte, North Carolina, USA.
Compensation
The base compensation for this position ranges from USD 20 to USD 21 per hour.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance Consultant», «Beauty Advisor», «Client Engagement Specialist», «Sales Consultant», «Boutique Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.