Diptyque Brand Ambassador

Employment
Part-Time
Seniority
Entry-Level
Posted
Sep 30, 2026

About Diptyque

Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.

Diptyque Brand Ambassador position at Bloomingdale's Chestnut Hills, Massachusetts. Part-time retail role in luxury fragrance and home goods.

Role & Responsibilities

  • Welcome clients and curate a warm, elevated shopping environment that reflects brand values
  • Share in-depth product knowledge in a personalized and inspiring manner, emphasizing the heritage and storytelling of Diptyque fragrances and skincare
  • Support omni-channel selling initiatives and promote the At-Your-Service program to expand reach beyond boutique boundaries
  • Recommend products based on individual client preferences, fragrance profiles, and brand expertise
  • Achieve individual and boutique sales targets through consultative selling and exceptional client service
  • Build and maintain a strong, personalized client base through proactive outreach and engagement
  • Utilize digital tools and customer relationship platforms to maintain client connections and facilitate follow-up
  • Execute opening and closing procedures, maintain stock organization, and support visual merchandising initiatives
  • Contribute to a positive and inclusive team culture by collaborating effectively with colleagues and supporting collective goals

Qualifications

  • Minimum 3 years of retail experience, preferably in luxury or beauty sectors
  • Strong verbal and written communication skills with demonstrated ability to engage diverse clientele
  • Genuine passion for fragrance, beauty products, and meaningful client connection
  • Proficiency with digital tools and Microsoft Office suite
  • Flexibility to work evenings, weekends, and holidays as required by retail operations

Skills

Client relationship management Product knowledge and consultation Sales and omni-channel retail Visual merchandising Microsoft Office Digital communication tools Inventory management Brand storytelling

Experience

Minimum 3 years of retail experience in a luxury or beauty-focused environment, with demonstrated success in client-facing sales roles and brand representation.

Education

High school diploma or equivalent; additional education in beauty, cosmetics, or business is a plus.

Workplace

The successful candidate will be located in Boston, Massachusetts, USA.

Culture

Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Fragrance Specialist», «Luxury Retail Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Diptyque

Diptyque Brand Ambassador

Boston, USA

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