Diptyque Assistant Store Manager
- Location
- Washington District of Columbia USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Compensation
- $27–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks Assistant Store Manager in Washington, DC. Lead retail operations, drive sales, and mentor team in luxury fragrance retail. $27–$30/hour.
Role & Responsibilities
- Lead by example in delivering exceptional client service and luxury experiences aligned with Diptyque's brand positioning
- Support CRM initiatives and help achieve client engagement and sales targets through data-informed strategies
- Analyze store performance metrics and partner with the Store Manager to identify opportunities and drive business results
- Contribute to weekly and monthly business reviews and reporting
- Motivate and coach the team in the Store Manager's absence, fostering collaboration and excellence
- Support onboarding, training, and ongoing professional development of team members
- Facilitate daily briefings and communicate store goals, product launches, and market insights clearly
- Foster a culture of feedback, recognition, and continuous learning
- Oversee daily operations including opening and closing procedures, cash handling, and adherence to company policies
- Support inventory management, product allocation, and stock optimization
- Execute visual merchandising strategies and provide feedback based on sell-through analysis
- Maintain a clean, organized, and brand-aligned store environment
- Embody Diptyque's values in grooming, storytelling, and client interactions
- Ensure the team reflects the brand's luxury positioning and service standards
- Attend meetings and calls in the Store Manager's absence
- Protect confidential company and client information
- Support safety protocols and emergency procedures
- Partner with leadership to address team concerns and maintain a safe, inclusive workplace
Qualifications
- Minimum 3 years of retail management experience, preferably in luxury or beauty sectors
- Strong understanding of retail KPIs and demonstrated business acumen
- Proven ability to lead teams and deliver exceptional client experiences
- Excellent communication, organization, and time management skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Passion for fragrance, beauty, and luxury retail
- Flexibility to work evenings, weekends, and holidays as required
Skills
Experience
Minimum 3 years of retail management experience, preferably within the luxury or beauty sectors. Demonstrated success in leading teams, driving sales performance, and delivering elevated client experiences in a brand-aligned environment.
Education
High school diploma or equivalent required; college degree in business, retail management, or related field preferred.
Workplace
This position is based in Washington, District of Columbia, USA.
Compensation
The base compensation for this position ranges from USD 27 to USD 30 per hour.
Benefits
Bonus potential and competitive benefits package.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Store Operations Manager», «Assistant Manager - Retail», «Store Manager in Training», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.