- Location
- 10 Columbus Circle, #112 (View map)New York, NY 10019USA
- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- $29–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks an Assistant Store Manager for its Columbus Circle boutique to serve as strategic partner to the Store Manager across all operational facets. This transformative leadership role encompasses responsibility for developing selling leadership, driving team engagement, and ensuring an outstanding customer experience while maintaining operational excellence and inventory management.
Role & Responsibilities
- Deliver and analyze store performance metrics; partner with Store Manager to drive sales with internal and external clients
- Contribute to daily, weekly, and monthly business analysis and reporting
- Cultivate a customer-centric store culture; actively model outstanding customer care and lead execution of client strategies
- Achieve CRM KPI targets and optimize store scheduling to manage workload effectively
- Assist Store Manager with development and implementation of Retail Action Plans and merchandising strategies
- Provide constructive feedback to management; execute merchandising strategies based on sell-through analysis
- Drive associate engagement through consistent feedback, team development, and inclusive leadership practices
- Engage and develop client relationships through multiple channels while embodying Diptyque brand values
- Lead people management in Store Manager's absence including team motivation, coaching, and daily briefing facilitation
- Ensure Diptyque's positioning as true luxury brand through highest level of client care and satisfaction
- Execute store operations including opening/closing procedures, cash handling, policy implementation, employee training, and emergency protocols
- Share store performance and sales targets daily with team; communicate market, product and event information
- Manage stock allocation, inventory monitoring, and optimization of deliveries, transfers, and warehouse returns
Qualifications
- Minimum 3 years sales management experience in luxury retail industry (beauty experience preferred)
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Ability to analyze selling reports, identify business trends, and understand retail KPIs
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational ability
- Passion for the beauty and fragrance industry
- Flexibility to work retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of sales management experience in the luxury retail sector, with demonstrated expertise in driving team performance, customer engagement, and operational excellence. Beauty industry background is advantageous.
Education
Bachelor's degree in a related field is preferred.
Compensation
The base compensation for this position ranges from USD 29 to USD 30 per hour.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Director», «Store Operations Manager», «Senior Sales Associate Manager», «Sales Leadership Partner», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.