Diptyque Assistant Store Manager
- Location
- Los Angeles California USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
Diptyque Assistant Store Manager role in Los Angeles, California. Lead retail operations and team in luxury fragrance retail.
Role & Responsibilities
- Lead by example in delivering exceptional client service and luxury retail experiences aligned with Diptyque's brand positioning
- Support CRM initiatives and client engagement targets to drive personalized relationships
- Analyze store performance metrics and identify opportunities to optimize business results in partnership with the Store Manager
- Contribute to weekly and monthly business reviews and reporting
- Motivate and coach the retail team in the Store Manager's absence, fostering a culture of feedback and recognition
- Support onboarding, training, and ongoing development of team members
- Facilitate daily briefings and communicate store goals and brand updates clearly to the team
- Oversee daily store operations including opening and closing procedures, cash handling, and adherence to company policies
- Support inventory management, product allocation, and stock optimization
- Execute visual merchandising strategies and provide feedback based on sell-through performance
- Maintain a clean, organized, and brand-aligned store environment
- Embody Diptyque's values in grooming, storytelling, and client interactions
- Ensure the team reflects the brand's luxury positioning and service standards
- Protect confidential company and client information
- Support safety protocols and emergency procedures
Qualifications
- Minimum 3 years of retail management experience, preferably in luxury or beauty
- Strong understanding of retail KPIs and business acumen
- Proven ability to lead and develop teams
- Demonstrated track record delivering exceptional client experiences
- Excellent communication, organization, and time management skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Passion for fragrance, beauty, and luxury retail
- Flexibility to work evenings, weekends, and holidays as required
Skills
Experience
Minimum 3 years of retail management experience, preferably within the luxury or beauty sectors. Demonstrated success leading high-performing teams and delivering measurable business results in a fast-paced retail environment.
Education
High school diploma or equivalent; bachelor's degree preferred.
Workplace
The role is situated in Los Angeles, California, USA.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Manager», «Store Operations Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.