- Location
- 189 The Grove Drive, Space Q-03 (View map)Los Angeles, CA 90036USA
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks an Assistant Store Manager to support store leadership and oversee daily operations at its Los Angeles location. This role offers hands-on experience in retail management across client experience, team development, merchandising, and brand stewardship, positioning the successful candidate for future Store Manager advancement. The ASM drives business results through exceptional client service, operational excellence, and team collaboration within the luxury fragrance and home décor sector.
Role & Responsibilities
- Lead by example in delivering exceptional client service and luxury retail experiences aligned with Diptyque's brand positioning
- Support CRM initiatives and client engagement targets to drive personalized relationships
- Analyze store performance metrics and identify opportunities to optimize business results in partnership with the Store Manager
- Contribute to weekly and monthly business reviews and reporting
- Motivate and coach the retail team in the Store Manager's absence, fostering a culture of feedback and recognition
- Support onboarding, training, and ongoing development of team members
- Facilitate daily briefings and communicate store goals and brand updates clearly to the team
- Oversee daily store operations including opening and closing procedures, cash handling, and adherence to company policies
- Support inventory management, product allocation, and stock optimization
- Execute visual merchandising strategies and provide feedback based on sell-through performance
- Maintain a clean, organized, and brand-aligned store environment
- Embody Diptyque's values in grooming, storytelling, and client interactions
- Ensure the team reflects the brand's luxury positioning and service standards
- Protect confidential company and client information
- Support safety protocols and emergency procedures
Qualifications
- Minimum 3 years of retail management experience, preferably in luxury or beauty
- Strong understanding of retail KPIs and business acumen
- Proven ability to lead and develop teams
- Demonstrated track record delivering exceptional client experiences
- Excellent communication, organization, and time management skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Passion for fragrance, beauty, and luxury retail
- Flexibility to work evenings, weekends, and holidays as required
Skills
Experience
Minimum 3 years of retail management experience, preferably within the luxury or beauty sectors. Demonstrated success leading high-performing teams and delivering measurable business results in a fast-paced retail environment.
Education
High school diploma or equivalent; bachelor's degree preferred.
Workplace
The role is situated in Los Angeles, California, USA.
Explore jobs in the USA.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Manager», «Store Operations Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.