Diptyque Assistant Store Manager
- Location
- Beverly Hills California USA
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $29–30/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque Beverly Hills seeks an Assistant Store Manager to lead retail operations, client experience, and team development in a luxury beauty environment.
Role & Responsibilities
- Lead by example in delivering exceptional client service and luxury experiences aligned with Diptyque's brand values
- Support CRM initiatives and help achieve client engagement and sales performance targets
- Analyze store performance metrics and partner with Store Manager to identify opportunities and drive business results
- Contribute to weekly and monthly business reviews and reporting
- Motivate, coach, and develop team members in the Store Manager's absence
- Support onboarding, training, and ongoing professional development of retail staff
- Facilitate daily team briefings and communicate store goals and objectives clearly
- Foster a culture of feedback, recognition, and continuous learning among team members
- Oversee daily operations including opening and closing procedures, cash handling, and policy adherence
- Support inventory management, product allocation, and stock optimization
- Execute visual merchandising strategies and provide feedback based on sell-through performance
- Maintain a clean, organized, and brand-aligned store environment
- Embody Diptyque's values in personal grooming, storytelling, and client interactions
- Ensure team presentation reflects the brand's luxury positioning and premium service standards
- Communicate brand updates, product launches, and market insights to the team
- Attend meetings and calls in the Store Manager's absence
- Protect confidential company and client information
- Support safety protocols and emergency procedures
- Partner with leadership to address team concerns and maintain a safe, inclusive workplace
Qualifications
- Minimum 3 years of retail management experience, preferably in luxury or beauty sectors
- Strong understanding of retail key performance indicators and business acumen
- Proven ability to lead and motivate teams while delivering exceptional client experiences
- Excellent communication, organization, and time management skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Passion for fragrance, beauty, and luxury retail
- Flexibility to work evenings, weekends, and holidays as required
Skills
Experience
Minimum 3 years of retail management experience, preferably within the luxury or beauty sectors, with demonstrated success in leading high-performing teams and driving sales in a premium retail environment.
Education
High school diploma or equivalent; additional retail management certification or coursework in business management is advantageous.
Workplace
The role is situated in Beverly Hills, California, USA — conveniently close to Los Angeles.
Compensation
The base compensation for this position ranges from USD 29 to USD 30 per hour.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Operations Supervisor», «Assistant Retail Manager», «Client Services Supervisor», «Retail Operations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.