- Location
- 9700 Collins Ave, Suite # 360 (View map)Bal Harbour, FL 33154USA
- Employment
- Full-Time
- Seniority
- Junior
- Compensation
- $30–31/hour
- Department
- Retail & Boutique Operations
- Posted
- Sep 30, 2026
About Diptyque
Founded in Paris in 1961 by Christiane Montadre-Gautrot, Desmond Knox-Leet and Yves Coueslant, Diptyque is a fragrance and lifestyle maison distinguished by its artistic heritage, imaginative storytelling and exacting craftsmanship. From its historic boutique at 34 Boulevard Saint-Germain, the house has cultivated an international presence through perfumes, scented candles and objects for the home. As an employer, Diptyque brings together talents across fragrance development, design, retail and corporate functions, united by an appreciation for beauty and the sensory experience. Its distinctive universe offers professionals the opportunity to contribute to a Parisian maison where creativity, attention to detail and thoughtful client relationships underpin the brand’s identity.
Diptyque seeks an Assistant Store Manager to support the Store Manager and lead the retail team at its Bal Harbour location. This role prepares future Store Managers through hands-on leadership experience across all store operations, with responsibility for elevating the customer experience, driving business results, and fostering team development in a luxury fragrance and beauty retail environment.
Role & Responsibilities
- Lead by example in delivering exceptional luxury client service and maintaining premium brand positioning
- Support CRM initiatives and assist in achieving client engagement and sales targets
- Analyze store performance metrics in partnership with the Store Manager to identify growth opportunities
- Contribute to weekly and monthly business reviews and performance reporting
- Motivate and coach the team in the Store Manager's absence, providing clear guidance and support
- Support team onboarding, training programs, and ongoing professional development
- Facilitate daily briefings and communicate store goals and brand initiatives clearly
- Foster a culture of feedback, recognition, and continuous learning among team members
- Oversee daily store operations including opening and closing procedures, cash handling, and policy compliance
- Manage inventory, product allocation, and stock optimization to maximize sell-through
- Execute visual merchandising strategies and provide data-driven feedback based on customer response
- Maintain a clean, organized, and brand-aligned store environment that reflects Diptyque's aesthetic
- Embody Diptyque's brand values in personal grooming, storytelling, and client interactions
- Ensure the team reflects the brand's luxury positioning and service standards consistently
- Communicate brand updates, product launches, and market insights to the store team
- Attend meetings and calls in the Store Manager's absence to maintain operational continuity
- Protect confidential company and client information according to company protocols
- Support safety and emergency procedures to maintain a secure workplace
- Partner with leadership to address team concerns and foster an inclusive, safe environment
Qualifications
- Minimum 3 years of retail management experience, preferably in luxury, beauty, or premium fragrance sectors
- Strong understanding of retail KPIs, P&L fundamentals, and business acumen
- Proven ability to lead and motivate diverse teams and deliver exceptional client experiences
- Excellent verbal and written communication skills
- Strong organizational and time management capabilities
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Passion for fragrance, beauty, and luxury retail
- Flexibility to work evenings, weekends, and holidays as required by retail operations
Skills
Experience
The candidate should possess at least 3 years of retail management experience, ideally within the luxury or beauty sectors. Demonstrated success in leading teams, achieving sales targets, and elevating customer experiences in premium retail environments is essential. Prior exposure to luxury brand positioning and high-touch client service is strongly preferred.
Education
High school diploma or equivalent; associate degree or higher in business, retail management, or related field preferred but not required.
Workplace
The role is situated in Bal Harbour, Florida, USA — conveniently close to Miami.
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Compensation
The base compensation for this position ranges from USD 30 to USD 31 per hour.
Benefits
Bonus potential and competitive benefits package included with base salary.
Culture
Diptyque’s workplace culture is shaped by its Parisian artistic heritage, combining creative expression with a meticulous approach to fragrance, design and storytelling. Across its métiers, the Maison places emphasis on curiosity, craftsmanship and attention to detail, inviting employees to bring its distinctive universe to life through thoughtful client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Associate Store Manager», «Store Operations Manager», «Assistant Store Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.