- Employment
- Temporary
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 22, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
The Team Leader leads a client-facing retail team, drives commercial performance and delivers personalized client experiences while supporting the Store Manager’s strategy. The role is a temporary contract.
Role & Responsibilities
- Lead the team on the sales floor or in the department, creating tailored client experiences that support individual and team objectives.
- Achieve commercial targets through effective team organization and product management.
- Improve commercial performance through product expertise, sales and stock analysis, product rotation, replenishment oversight, and visual equipment supervision.
- Lead a high-performing, service-oriented client-facing team.
- Coach and provide feedback to team members to ensure clients receive a high standard of service.
- Drive the in-store digital experience and use digital resources to communicate when face-to-face interaction is not possible.
- Develop, motivate, and work alongside the team to deliver results and an elevated client experience.
- Execute the strategic business plan and drive incremental sales through cross-functional partners and marketing opportunities.
- Build a client book by establishing relationships that generate additional traffic and engagement.
- Foster colleagues’ growth and belonging through respectful, inclusive listening and authentic long-term relationships.
- Support the Store Manager in delivering the store strategy and sales performance by understanding client preferences and creating a tailored 360-degree experience.
- Contribute to developing and implementing business action plans to improve sales by product category and client tier.
- Provide specialized customer service on the sales floor, develop client relationships through CRM initiatives, and demonstrate strong sales and self-leadership.
- Maintain effective floor-level clienteling, displays, merchandise presentation, cleanliness, and grooming, resolving issues constructively.
- Build and maintain positive, collaborative relationships with fellow advisors.
Qualifications
- Previous experience in fashion or luxury retail.
- Experience training, empowering, and motivating a team.
- Results-driven and customer-focused approach.
- Strong communication skills across verbal, in-person, email, and SMS channels.
- Strong attention to detail.
Skills
Workplace
The role is situated in Ashford, England, UK.
Explore jobs in England or in the UK.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Floor Supervisor», «Retail Team Supervisor», «Sales Floor Leader», «Department Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.