Diesel Sales Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €23241.12–26,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 30, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel seeks a Client Advisor for its Rome flagship store. Full-time role offering €23,241–€26,000 annually plus sales commissions and employee benefits.
Role & Responsibilities
- Act as a trusted advisor and genuine advocate for the client, prioritizing their needs and experience throughout every interaction
- Welcome and assist clients with excellence, demonstrating mastery of storytelling and the art of asking engaging, consultative questions
- Create long-term, authentic bonds with clients by ensuring every experience feels personal and meaningful
- Handle customer complaints effectively and professionally, collaborating with the line manager to resolve issues
- Demonstrate active leadership on the selling floor, driving both individual and team sales objectives while maintaining accountability for results
- Pursue strategic cross-selling opportunities across all departments to maximize sales and achieve individual KPI targets
- Maintain and communicate comprehensive brand and product knowledge, educating clients on Diesel's positioning and craftsmanship
- Ensure impeccable shop floor presentation and visual merchandising standards, adhering to company operational guidelines and stock procedures
- Contribute to store security by remaining vigilant against product loss and ensuring proper merchandise tagging and floor management
- Stay current with emerging fashion trends, competitor activities, and innovative approaches to improve the customer experience
- Develop and nurture meaningful client relationships through personalized connections and CRM-driven initiatives
- Drive sales performance by understanding client desires and creating bespoke experiences that result in strong commercial outcomes
Qualifications
- Previous experience in sales roles, particularly within fashion retail or luxury brands
- Experience in structured Fashion Luxury or Retail environments
- Passionate commitment to retail, client service, and a commercial mindset
- Excellent understanding of the luxury sector and product sensitivity
- Strong communication and interpersonal skills
- Willingness to grow and evolve within the organization
- Digitally aware and open to innovative ways of working
- Demonstrated competencies in decision-making, strategic thinking, financial acumen, innovation, customer focus, and execution
Skills
Experience
Previous experience in sales roles is preferred, particularly within structured Fashion Luxury or Retail companies. Experience in client-facing retail environments and demonstrated success in achieving sales targets is advantageous.
Education
No specific educational qualifications are mandated; however, strong communication skills and commercial aptitude are essential.
Workplace
This position is based in Rome, Lazio, Italy.
Compensation
The base compensation for this position ranges from EUR 23241.12 to EUR 26,000 per annum.
Benefits
Full-time employment contract; variable incentive plan from 0.6% to 1.8% of individual sales; generous employee discount on Diesel and OTB group brands; lunch vouchers provided for each working day; development and career progression opportunities within the Diesel and OTB group store network across Italy and internationally; inclusive and dynamic working environment.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», «Store Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.