- Employment
- Full-Time
- Seniority
- Supervisor
- Compensation
- €28,000–33,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 13, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel is seeking a Retail Team Leader for its new Corso Garibaldi store in Milan to lead and develop the Client Advisors team, elevate clienteling and CRM, and drive commercial results and service standards. The role requires at least 3 years of managerial experience in luxury retail; compensation is €28,000–€33,000 gross annually under CCNL Commercio, Level 3, with a variable incentive plan. The position is permanent and full-time.
Role & Responsibilities
- Lead the Client Advisors team, turning each client interaction into a special, personalized experience.
- Lead clienteling and CRM activities, focusing on customer retention and developing high-spending clientele.
- Together with Store Management, achieve commercial targets through efficient team organization and effective product management.
- Lead a high-performing, client-facing and service-oriented team.
- Coach the team and provide feedback to ensure every client receives the highest standard of experience.
- Support Store Management in implementing the store strategy and achieving strong sales performance by understanding client preferences and creating a personalized 360-degree experience.
- Demonstrate best-in-class sales and self-leadership through an active presence on the sales floor, delivering specialized customer service and building meaningful client relationships through CRM initiatives.
- Ensure effective and efficient sales-floor standards across clienteling, displays, merchandise, cleanliness and grooming, taking action to resolve issues with positive outcomes.
Qualifications
- At least 3 years of experience in a managerial role in luxury retail, coordinating, training and empowering a Client Advisor team.
- A proven track record of delivering sales in luxury retail, as well as in clienteling and relationship management.
- Excellent understanding of the luxury sector and sensitivity to product.
- Strong communication skills and a commercial mindset.
- Digital awareness and openness to new ways of working.
- Ability to interact effectively with international clients.
- Passion for the Diesel brand, its products and heritage.
- Fluent in English and Italian; additional languages are an advantage.
Skills
Experience
At least 3 years in a managerial role in luxury retail.
Workplace
This position is based in Milan, Lombardy, Italy.
Explore jobs in Lombardy or in Italy.
Compensation
The base compensation for this position ranges from EUR 28,000 to EUR 33,000 per annum.
Benefits
Variable incentive plan; permanent full-time contract; development opportunities across the Diesel and OTB Group store network in Italy and abroad; employee discount on Diesel and OTB Group brands; inclusive working environment.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.