- Employment
- Contract
- Seniority
- Mid-Level
- Compensation
- €25,000–27,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 9, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel is seeking an E-commerce Operations Specialist for its Global E-Commerce Department in Breganze. The role covers inventory and order management, logistics coordination, reporting and operational process improvement. It is offered on an initial fixed-term contract with the possibility of an open-ended contract, under the CCNL Textile Industry, Level 4; gross annual salary is €25,000–€27,000.
Role & Responsibilities
- Support inventory management and coordinate with Digital Merchandising to ensure product availability, focusing on best sellers and weekly coverage.
- Process customer orders accurately and efficiently, ensuring on-time shipment and delivery.
- Coordinate with Logistics to manage shipping and delivery.
- Monitor order tracking and resolve shipping, delivery, and return issues.
- Partner with Customer Service to resolve customer inquiries and order-related issues promptly.
- Build and review online reporting in Power BI, critically analyzing reports to identify trends, anomalies, and areas for improvement.
- Maintain accurate product data, pricing, and availability on the website and other sales channels.
- Support end-of-season sale management, ensuring accurate price updates, stock availability, and promotional setup.
- Support the implementation of operational processes and workflows that improve efficiency and productivity.
- Work with the IT team to identify and resolve operational issues in e-commerce systems and tools.
- Produce operational reports and analyze data to generate insights for process improvement.
- Monitor competitors by browsing online platforms across different countries and using dedicated benchmarking tools.
- Manage the internal e-commerce order process, including invoice recording, accruals, and cost forecasting, and share results with the Finance team.
Qualifications
- Degree in business, operations management, logistics, or a related field.
- Previous experience in operations and logistics, customer service, and preferably in an e-commerce or retail environment.
- Strong attention to detail and organizational skills to efficiently manage multiple tasks and orders.
- Proficiency with e-commerce platforms and order management systems; Salesforce knowledge is a plus.
- Excellent communication and problem-solving abilities, with a customer-centric mindset.
- Familiarity with inventory management and logistics coordination is a plus.
- Fluent written and spoken English.
Skills
Experience
Previous experience in operations and logistics, customer service, and preferably in an e-commerce or retail environment.
Education
Degree in business, operations management, logistics, or a related field.
Workplace
The successful candidate will be located in Breganze, Veneto, Italy, with easy access to Vicenza.
Compensation
The base compensation for this position ranges from EUR 25,000 to EUR 27,000 per annum.
Benefits
Dynamic, international work environment; continuous learning and professional development opportunities; exposure to multiple business functions and cross-functional collaboration; flexible working hours and smart working options; work-life balance initiatives; supplementary health insurance; supplementary pension plan; diversity and inclusion policies; corporate volunteering initiatives; exclusive discounts on OTB Group brands' products; corporate welfare services including a company restaurant, gym, beauty centre, nursery, and osteopathy studio in Breganze.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-commerce Operations Coordinator», «E-commerce Operations Analyst», «Online Operations Specialist», «Digital Commerce Operations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.