- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- €23349.34–25080.72/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 13, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel is hiring a Client Advisor for its Verona store, working part-time for 30 hours per week under the CCNL Commercio, Level 5°–4°. The role focuses on personalized client service, sales performance, cross-selling and CRM, while maintaining shop-floor standards and security. Gross annual salary is €23,349.34–€25,080.72, with a variable incentive of 0.6%–1.8% of individual sales; the final offer depends on experience, skills and responsibility level.
Role & Responsibilities
- Put clients and their experience first, maintaining in-depth knowledge of their desires, needs and expectations.
- Welcome and assist each client, delivering an excellent in-store experience.
- Use storytelling and engaging questions to connect with clients.
- Build authentic, long-term client relationships by making each experience personal.
- Handle customer complaints effectively, consulting the line manager when necessary.
- Demonstrate active leadership on the sales floor, drive individual and team objectives, and take accountability for sales results.
- Proactively cross-sell across departments to maximize sales opportunities and achieve individual sales targets and KPIs.
- Demonstrate knowledge of the brand and its products.
- Maintain high standards across the shop floor and visual displays in line with company operational guidelines and stock procedures.
- Help maintain security and prevent product theft, including tagging garments and merchandise on the shop floor.
- Identify innovative improvements, stay current with fashion trends and monitor competitors.
- Develop loyal client relationships through personal connections and CRM initiatives.
- Manage and drive sales by understanding client preferences and creating a tailored experience to achieve strong sales performance.
Qualifications
- Previous sales experience is a plus; experience in structured fashion, luxury or retail companies is also a plus.
- Passion for retail and client service, with a commercial mindset.
- Excellent understanding of the luxury sector and sensitivity to products.
- Strong communication skills.
- Willingness to develop within the organization; willingness to relocate is a plus.
- Digital awareness and openness to new ways of working.
- Strong decision-making, strategic thinking, financial acumen, innovation, customer focus and execution competencies.
- Italian and English are mandatory; any additional language is a strong plus.
Skills
Experience
Previous experience in sales roles is a plus; experience in structured fashion, luxury or retail companies is a plus.
Workplace
The role is situated in Verona, Veneto, Italy.
Compensation
The base compensation for this position ranges from EUR 23349.34 to EUR 25080.72 per annum.
Benefits
Variable incentive plan of 0.6%–1.8% of individual sales; development opportunities within the Diesel and OTB Group store network in Italy and abroad; employee discount on Diesel and OTB Group brands; lunch vouchers for each working day; inclusive working environment.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.