Diesel Client Advisor

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Location
MilanLombardyItaly
Employment
Part-Time
Seniority
Entry-Level
Compensation
€23371.18–26,000/year
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Jul 29, 2026

About Diesel

Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.

Diesel Client Advisor part-time position at Rinascente Milano. €23,371–€26,000 annually with commission and benefits.

Role & Responsibilities

  • Welcome and assist each client, providing an excellent in-store experience at all times
  • Develop and cultivate meaningful client relationships through personal connections and CRM initiatives, ensuring long-term loyalty
  • Demonstrate comprehensive brand and product knowledge, mastering the art of storytelling and engaging questioning techniques
  • Manage sales by understanding client desires and creating a hand-crafted experience to achieve individual sales targets and KPIs
  • Execute active cross-selling across all departments to maximize sales opportunities and drive team objectives
  • Maintain and uphold high standards of visual display and shop floor presentation, ensuring compliance with company operational guidelines and stock procedures
  • Handle customer complaints effectively and professionally, escalating to line management when necessary
  • Demonstrate active leadership on the selling floor to drive individual accountability and collective sales performance
  • Contribute to product security and loss prevention by remaining attentive to potential theft and maintaining proper merchandise tagging
  • Monitor fashion trends and competitor activity to identify opportunities for innovation and service enhancement

Qualifications

  • Previous experience in sales roles
  • Experience in structured fashion, luxury, or retail environments (preferred)
  • Excellent understanding of the luxury sector and product sensitivity
  • Strong communication and interpersonal skills
  • Demonstrated commercial mindset and passion for retail and client service
  • Competencies in decision-making, strategic thinking, financial acumen, innovation, and customer focus

Skills

Client relationship management Sales execution and target achievement Product knowledge and storytelling Visual merchandising and shop floor management CRM systems and digital tools Loss prevention and security awareness Cross-selling and upselling techniques Customer service and complaint resolution

Experience

Previous experience in sales roles is required. Experience in structured fashion, luxury, or retail companies is preferred. Willingness to evolve within the organization and openness to relocate is advantageous.

Education

No specific formal education requirement is stated; however, a strong understanding of luxury retail and demonstrated passion for fashion are essential.

Workplace

This position is based in Milan, Lombardy, Italy.

Compensation

The base compensation for this position ranges from EUR 23371.18 to EUR 26,000 per annum.

Benefits

Variable incentive plan of 0.6% to 1.8% of individual sales; competitive performance-based compensation; development opportunities within the Diesel and OTB group store network in Italy and abroad; generous employee discount on Diesel and OTB group brands; lunch vouchers for each working day.

Culture

Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Fashion Consultant», «Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.