Diesel Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- €23371.18–26,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 28, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel seeks a Client Advisor (PT 30h) at its Milan San Babila flagship store. Competitive salary €23,371–€26,000, employee discounts, and career development in luxury fashion retail.
Role & Responsibilities
- Welcome and assist each client with an exceptional in-store experience at all times
- Develop in-depth knowledge of client desires, needs, and expectations to drive client-centric decision-making
- Master storytelling and engaging questioning techniques to create authentic connections with customers
- Build long-term loyal client relationships through personal connections and CRM initiatives
- Drive individual and team sales objectives while maintaining accountability for sales results
- Execute cross-selling strategies across all departments to maximize sales opportunities and achieve personal KPIs
- Demonstrate comprehensive brand and product knowledge
- Maintain high visual standards on the shop floor and comply with company operational guidelines and stock procedures
- Manage security protocols by monitoring the floor, tagging merchandise, and preventing product theft
- Monitor fashion trends and competitors to identify innovative improvements and opportunities
- Handle customer complaints effectively and escalate to line management when necessary
- Manage and drive sales performance by creating hand-crafted experiences tailored to individual client desires
Qualifications
- Previous experience in sales roles; experience in structured Fashion Luxury/Retail companies preferred
- Excellent understanding of the luxury sector and product sensitivity
- Strong communication and interpersonal skills
- Decision-making competency and strategic thinking ability
- Financial acumen and focus on customer experience
- Innovation mindset and execution capability
- Digital awareness and openness to new ways of working
- Fluency in Italian and English (mandatory); additional languages a strong asset
Skills
Experience
Previous experience in sales roles within the fashion or luxury retail sector is essential; experience with structured Fashion Luxury/Retail companies is highly valued.
Education
No specific educational qualification is mandated; secondary education is typically expected for retail advisory roles at this level.
Workplace
This position is based in Milan, Lombardy, Italy.
Compensation
The base compensation for this position ranges from EUR 23371.18 to EUR 26,000 per annum.
Benefits
Competitive variable incentive plan (0.6% to 1.8% of individual sales); generous employee discount on Diesel and OTB group brands; development opportunities across Diesel and OTB group store network in Italy and abroad; lunch vouchers for each working day; inclusive and dynamic working environment.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.