Diesel Client Advisor
Diesel seeks a Part‑time Client Advisor in Milan San Babila — deliver exceptional client service and drive sales at the Diesel flagship store.
Overview
Diesel is a global premium casual and denim brand within the OTB Group, recognised for provocative creativity and a contemporary alternative to traditional luxury. With an international retail network and a focus on experiential stores, Diesel offers career mobility across its brand portfolio and OTB's wider operations.
Role & Responsibilities
- Deliver an exceptional, client-centric in‑store experience—welcome, advise and convert customers while building long-term relationships.
- Use storytelling and consultative questioning to understand client needs and craft personalised recommendations.
- Drive individual and team sales targets and KPIs through proactive selling, cross‑selling and clienteling.
- Maintain high standards of shop floor presentation and follow VM Corporate Image guidelines for windows and interior displays.
- Support CRM initiatives to nurture loyalty and grow the client database.
- Demonstrate on‑floor leadership: take ownership of sales processes, collaborate across departments and mentor peers when required.
- Uphold security and loss‑prevention procedures, including correct tagging and vigilance on the selling floor.
- Stay informed on fashion trends, competitor activity and product knowledge to continuously evolve the customer proposition.
Qualifications
- Strong client focus and commercial mindset with excellent verbal communication skills.
- Proven decision making, strategic thinking and execution orientation.
- Financial acumen sufficient to manage sales targets and commissions.
- Digital awareness and openness to new selling tools and processes.
- Previous experience in retail sales; experience within structured fashion or luxury retail is a strong advantage.
- Willingness to evolve within the organisation; mobility/relocation considered a plus.
Skills
Experience
Previous retail sales experience is required; prior experience in structured fashion or luxury retail is preferred and advantageous for performance in a flagship environment.
Education
High school diploma or equivalent; tertiary education in fashion, marketing or business is a plus.
Workplace
This position is based in Milan, Lombardy, Italy. Cerulean lists 541 open roles in Milan, including 11 posted recently. The broader Lombardy area accounts for 564 active listings on Cerulean, 11 of which are new. In Italy as a whole, Cerulean currently features 1.295 open positions, with 27 posted this week.
Benefits
Competitive commission system; development opportunities across Diesel and OTB Group store network in Italy and abroad; generous employee discount on Diesel and OTB Group brands; lunch vouchers for each working day.
Culture
Diesel cultivates a creative, youthful and rebellious workplace where individuality and bold ideas are valued. As part of the OTB Group, the brand fosters international collaboration, inclusion and internal development opportunities across its retail network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.