Diesel Client Advisor
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- €23298.94–25030.32/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 24, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel seeks a Client Advisor in Marostica, Italy to deliver exceptional retail experiences and drive sales in premium casual wear.
Role & Responsibilities
- Welcome and assist each client, providing an exceptional in-store experience at all times
- Develop in-depth understanding of client desires, needs, and expectations to deliver consultative service
- Demonstrate mastery of storytelling and ask engaging questions to create authentic client connections
- Build long-term relationships by ensuring the client experience feels genuinely personal and tailored
- Handle customer complaints professionally, escalating to line management when necessary
- Drive sales objectives on the selling floor through active leadership and accountability for results
- Execute cross-selling strategies across all departments to maximize sales opportunities and achieve individual KPIs
- Display comprehensive brand and product knowledge
- Maintain shop floor and visual displays to company standards, ensuring compliance with operational guidelines and stock procedures
- Ensure security protocols, including garment tagging and vigilance against product loss
- Monitor fashion trends and competitive landscape to identify improvement opportunities
- Manage CRM initiatives to nurture and develop meaningful client loyalty
- Drive sales performance by understanding client desires and crafting hand-crafted experiences
Qualifications
- Excellent understanding of the luxury sector and product sensitivity
- Strong communication and interpersonal skills
- Demonstrated passion for retail, client service, and commercial mindset
- Competencies in decision making, strategic thinking, financial acumen, innovation, customer focus, and execution
- Digitally aware and open to new working methodologies
Skills
Experience
Previous experience in sales roles is preferred. Experience in structured fashion, luxury, or retail environments is advantageous. Openness to relocation and career evolution within the organization is valued.
Education
No specific educational qualifications are mandated; professional retail or fashion background is preferred.
Workplace
This position is based in Marostica, Veneto, Italy, within easy reach of Vicenza.
Compensation
The base compensation for this position ranges from EUR 23298.94 to EUR 25030.32 per annum.
Benefits
Commissions on concession sales (0.6% to 1.8% of individual sales); Full-time employment; Generous employee discount on Diesel and OTB group brands; Career development opportunities within Diesel and OTB store network in Italy and abroad; Lunch vouchers for each working day; Inclusive working environment
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.