Diesel Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jun 30, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel Outlet Las Rozas seeks part-time Client Advisor (35h/week) in Madrid. Permanent position for luxury fashion retail professional with strong sales background and customer service expertise.
Role & Responsibilities
- Welcome and assist each client, providing excellent in-store experience at all times
- Act as a master storyteller and skilled questioner to engage clients and uncover their needs
- Create long-term authentic bonds with clients through personalized service and meaningful connections
- Drive individual and team sales objectives through active floor leadership and accountability for results
- Execute cross-selling initiatives across all departments to maximize sales opportunities and achieve KPIs
- Demonstrate comprehensive brand and product knowledge while advising clients
- Manage payment operations accurately, including returns, refunds, remote sales, and tax-free transactions
- Maintain shop floor excellence and visual display standards in compliance with company guidelines and procedures
- Ensure security measures and prevent merchandise loss through proactive vigilance and proper product tagging
- Handle customer complaints effectively and professionally, escalating to management when necessary
- Stay informed of emerging fashion trends, market developments, and competitor activity
- Develop and execute CRM-driven client relationships to foster loyalty and repeat business
Qualifications
- Previous experience in retail sales roles, ideally within structured luxury fashion companies
- Exceptional knowledge of the luxury sector and refined product sensibilities
- Fluent in English and Spanish; proficiency in a third language is advantageous
- Proven track record in customer service with a commercial mindset
- Strong decision-making, strategic thinking, and financial acumen
- Demonstrated passion for premium denim and understanding of Diesel brand culture
Skills
Experience
Previous experience in sales roles within retail environments is required; experience in structured luxury fashion or premium casual wear companies is highly valued.
Education
No formal education requirements specified; commercial or retail-focused secondary or tertiary qualification is advantageous.
Workplace
The role is situated in Madrid, Madrid, Spain.
Benefits
Permanent part-time contract; competitive performance-based compensation; generous employee discount on Diesel and OTB group brands; career development opportunities within Diesel and OTB store network across Spain and internationally; dynamic, inclusive, and diverse working environment with 60+ nationalities represented.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.