Diesel Client Advisor
- Location
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 8, 2026
About Diesel
Diesel is an internationally recognized fashion house known for pioneering denim and premium casual wear. Positioned as an alternative within the luxury market, Diesel operates worldwide and is part of the OTB (Only The Brave) Group, which provides a network of growth opportunities across multiple brands and geographies.
Diesel is hiring a Client Advisor in Forte dei Marmi, Italy — deliver exceptional client experiences and drive retail sales for Diesel.
Role & Responsibilities
- Deliver an exceptional, client‑centric in‑store experience by understanding customers’ desires, needs and expectations.
- Welcome, engage and advise clients through expert storytelling and consultative questioning to drive conversion and loyalty.
- Develop long‑term, authentic client relationships and execute CRM initiatives to nurture repeat business.
- Achieve individual sales targets and KPIs through proactive selling, cross‑selling across departments and personalised merchandising.
- Demonstrate product and brand expertise; proactively keep up to date with seasonal trends and competitor activity.
- Maintain high standards of visual merchandising and shop‑floor presentation in line with company guidelines.
- Actively contribute to loss‑prevention and store security (e.g., tagging procedures) and escalate customer complaints when necessary.
- Exhibit on‑floor leadership, collaborate with colleagues to meet team objectives and propose improvements to customer experience and sales processes.
Qualifications
- Previous experience in sales roles; experience within structured fashion or luxury retail is strongly desirable.
- Deep understanding of the luxury/fashion retail sector and product sensitivity.
- Excellent verbal communication and interpersonal skills with an empathetic, client‑first approach.
- Commercial mindset with ability to meet sales targets and KPIs.
- Digitally aware and open to new ways of working; willingness to engage with CRM tools and digital sales initiatives.
- Willingness to evolve within the organisation; relocation flexibility is a plus.
Skills
Experience
Previous retail sales experience is required; demonstrated success in customer service and meeting sales targets. Experience in luxury or structured fashion retail environments is an advantage.
Workplace
This position is based in Forte dei Marmi, Tuscany, Italy, within easy reach of Florence.
Benefits
Competitive incentive system; Lunch vouchers for each working day; Development opportunities across Diesel and OTB Group store network in Italy and abroad.
Culture
Diesel combines a rebellious creative DNA with a dynamic, inclusive workplace culture. As part of the OTB Group, the brand promotes internal mobility and development, values diverse teams, and encourages innovation and entrepreneurial thinking at store level.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Sales Associate», «Retail Sales Associate», «Store Client Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.