- Location
- Fidenza Emilia-Romagna Italy
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 18, 2026
About Diesel
Diesel is an Italian premium-denim and casual-luxury brand positioned as a contemporary alternative within the luxury fashion sector. The label is part of the OTB Group and operates globally with an extensive retail footprint, blending bold brand identity with an emphasis on creativity, product innovation and experiential retail.
The Client Advisor (part-time) at Diesel Fidenza Outlet will deliver personalised, consultative client service, drive sales through storytelling and cross-selling, and maintain high standards of visual merchandising and store operations. The role offers commission-based pay and development opportunities within Diesel and the OTB Group.
Role & Responsibilities
- Deliver an exceptional, client-centered in-store experience by anticipating client needs and building long-term, authentic relationships.
- Welcome and assist clients, employing storytelling and consultative questioning to personalise recommendations and maximise conversion.
- Drive individual and store sales performance through proactive cross-selling, achieving KPIs and participating in promotional and concession initiatives.
- Maintain superior product and brand knowledge; present merchandise with exacting standards of visual merchandising and shop-floor presentation.
- Follow company operational guidelines and stock procedures, including tagging and basic loss-prevention measures to protect inventory.
- Manage customer enquiries and complaints professionally, escalating to the line manager when appropriate.
- Contribute ideas to improve commercial performance and client experience, staying informed about fashion trends and competitors.
Qualifications
- Previous retail sales experience; prior experience within structured fashion or luxury retail is strongly preferred.
- Excellent interpersonal and communication skills with a genuine passion for client service and styling.
- Commercial mindset with demonstrated ability to meet sales targets and understand basic financial drivers.
- Digitally aware and open to new retail tools and CRM-driven clienteling.
- Proactive, adaptable and willing to develop within the brand; willingness to relocate is an advantage.
Skills
Experience
Previous experience in sales roles is required; experience within structured fashion or luxury retail companies is a distinct advantage.
Education
High school diploma or equivalent; tertiary education in fashion, retail management or business is a plus.
Workplace
This position is based in Fidenza, Emilia-Romagna, Italy, within easy reach of Parma.
Explore jobs in Emilia-Romagna or in Italy.
Benefits
Part-time contract; commissions on concession sales (performance-dependent pay); development opportunities across Diesel and OTB Group store network in Italy and abroad; generous employee discount on Diesel and OTB brands; inclusive working environment; lunch vouchers for each working day.
Culture
Diesel fosters a bold, creative and youthful retail culture with an emphasis on individuality and client experience. As part of the OTB Group, the brand promotes internal mobility, professional development and a diverse workplace where performance is recognised.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.