Diesel Client Advisor
- Location
- Ellesmere Port England UK
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 29, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel seeks a Client Advisor to deliver exceptional in-store experiences at its Cheshire Oaks location. The role demands deep product knowledge, sophisticated client engagement through consultative selling and storytelling, and the ability to build long-term client relationships while achieving sales targets and KPIs. The successful candidate will demonstrate active leadership on the selling floor, manage payment operations accurately, maintain visual merchandising standards, and drive revenue through cross-selling across departments.
Role & Responsibilities
- Welcome and assist clients to provide exceptional in-store experiences that reflect Diesel's premium casual wear positioning
- Develop authentic client relationships through personal connections, CRM initiatives, and hand-crafted service delivery
- Demonstrate consultative selling expertise through storytelling, targeted questioning, and understanding client desires to maximize sales performance
- Actively drive cross-departmental sales opportunities and achieve individual sales targets and performance KPIs
- Manage payment operations with accuracy, including returns, refunds, remote sales, and tax-free transactions
- Maintain shop floor visual displays and merchandise presentation to company operational standards
- Lead proactively on the selling floor to drive both individual and team objectives
- Handle customer complaints effectively and escalate to line management when necessary
- Contribute to loss prevention by monitoring merchandise security and implementing tagging procedures
- Stay current with fashion trends, competitor activity, and brand innovation to enhance client advisory capability
Qualifications
- Previous experience in sales roles within luxury fashion or structured retail environments
- Excellent understanding of the luxury sector and demonstrated product sensitivity
- Strong communication and interpersonal skills with ability to handle clients with empathy
- Proven track record of achieving sales targets and commercial performance in retail settings
- Knowledge of CRM systems and digital retail tools
Skills
Experience
Previous experience in sales roles within luxury fashion or premium retail environments is required. Demonstrated success in structured Fashion or Luxury Retail companies is strongly preferred.
Education
No specific educational qualifications are mandated; however, demonstrated passion for retail, client service, and commercial acumen are essential.
Workplace
The role is situated in Ellesmere Port, England, UK — conveniently close to Liverpool.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Style Advisor», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.