- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 7, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel is seeking a Client Advisor in Copenhagen to deliver personalized in-store service, build lasting client relationships and achieve individual sales targets and KPIs. The role is listed for 15–20 hours.
Role & Responsibilities
- Prioritize the client and their experience, with an in-depth understanding of clients’ desires, needs and expectations.
- Welcome and assist each client, providing an excellent in-store experience.
- Use storytelling and engaging questions to connect with clients.
- Build authentic, long-term client relationships by tailoring the experience to each person.
- Handle customer complaints effectively, consulting the line manager when necessary.
- Demonstrate active leadership on the selling floor, drive individual and team objectives, and take accountability for sales results.
- Proactively cross-sell across departments and maximize sales opportunities to achieve individual sales targets and KPIs.
- Demonstrate brand and product knowledge.
- Process payments, returns, refunds, remote sales and tax-free transactions accurately and punctually.
- Maintain high standards across the shop floor and visual displays in accordance with company operating guidelines and stock procedures.
- Help maintain a high level of security and prevent product theft, including tagging garments and merchandise on the floor.
- Identify innovative ways to improve, stay current with fashion trends and monitor competitors.
- Develop loyal client relationships through personal connections and CRM initiatives.
- Manage and drive sales by understanding client desires and crafting a personalized experience that supports strong sales performance.
Qualifications
- Previous experience in sales; experience in a structured fashion luxury or retail company is a plus.
- Passion for retail and client service, with a commercial mindset.
- Excellent understanding of the luxury sector and product sensitivity.
- Strong communication skills.
- Willingness to develop within the organization; willingness to relocate is a plus.
- Digital awareness and openness to new ways of working.
Skills
Experience
Previous experience in sales roles; experience in structured fashion luxury or retail companies is a plus.
Workplace
The successful candidate will be located in Copenhagen, Capital Region of Denmark, Denmark.
Explore jobs in Denmark.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Sales Associate», «Retail Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
