Diesel Client Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 10, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel seeks permanent part-time Client Advisor for Barcelona ECI Catalunya concession. Luxury retail sales role with focus on customer experience and brand excellence.
Role & Responsibilities
- Welcome and assist each client, providing an exceptional in-store experience and delivering personalized, attentive service at all times
- Develop profound understanding of client desires, needs, and expectations; act as a trusted advisor by asking engaging questions and crafting hand-crafted experiences
- Master the art of storytelling and product presentation to communicate brand values and create authentic emotional connections with clients
- Drive individual and team sales objectives through active floor leadership, cross-selling initiatives, and accountability for KPIs and sales targets
- Manage all payment operations accurately, including returns, refunds, remote sales, and tax-free transactions
- Maintain shop floor and visual display standards in compliance with company operational guidelines and visual merchandising protocols
- Contribute to security and loss prevention by monitoring inventory, tagging merchandise, and remaining vigilant against theft
- Develop and nurture meaningful client relationships through CRM initiatives and personalized outreach to foster long-term loyalty
- Demonstrate comprehensive brand and product knowledge, staying up-to-date with fashion trends and competitive landscape
- Handle customer complaints professionally, escalating to management when necessary, and resolving issues with empathy and care
Qualifications
- Previous experience in sales roles, preferably within luxury fashion or structured retail environments
- Demonstrated passion for retail, customer service, and a commercial mindset
- Excellent knowledge of the luxury sector and refined product sensibilities
- Strong written and verbal communication skills in English and Spanish
- Fluency in a third language considered an advantage
- Digital literacy and openness to innovative working methods
- Authentic Brand Ambassador identity with genuine passion for premium denim and Diesel culture
- Competencies in decision-making, strategic thinking, financial acumen, innovation, customer focus, and execution
Skills
Experience
Previous experience in sales roles is required; experience within luxury fashion or structured retail companies is highly valued.
Education
No specific formal educational requirements stated; secondary education assumed as baseline.
Workplace
This position is based in Barcelona, Catalonia, Spain.
Benefits
Permanent part-time contract; competitive pay with performance-based components; generous employee discount on Diesel; development opportunities within Diesel and OTB Group store networks across Spain and abroad; inclusive and dynamic young team; highly inclusive working environment.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diesel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Style Consultant», «Customer Experience Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.