- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 16, 2026
About Diesel
Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.
Diesel is seeking a Client Advisor in Antwerp to deliver an excellent, personalized in-store experience, build lasting client relationships and achieve individual and team sales objectives. The full-time role is 38 hours per week.
Role & Responsibilities
- Put clients and their experience first, demonstrating in-depth understanding of their desires, needs and expectations.
- Welcome and assist each client, delivering an excellent in-store experience.
- Use compelling storytelling and engaging questions.
- Build authentic, long-term client relationships by creating experiences that feel personal.
- Handle customer complaints effectively, liaising with the line manager when necessary.
- Lead actively on the sales floor to drive individual and team objectives and take accountability for sales results.
- Cross-sell proactively across departments to maximize sales opportunities and achieve individual targets and KPIs.
- Demonstrate brand and product knowledge.
- Process payments, returns, refunds, remote sales and tax-free transactions accurately and punctually.
- Maintain high standards across the shop floor and visual displays, in line with company operating guidelines and stock procedures.
- Support shop-floor security and help prevent product theft, including by tagging garments and merchandise.
- Identify innovative ways to improve, stay current with fashion trends and monitor competitors.
- Develop meaningful, loyal client relationships through personal connections and CRM initiatives.
- Drive sales by understanding client desires and crafting personalized experiences to achieve strong sales performance.
Qualifications
- Previous experience in sales roles.
- Experience in structured fashion luxury or retail companies is a plus.
- Passion for retail and client service, with a commercial mindset.
- Excellent understanding of the luxury sector and sensitivity to products.
- Strong communication skills.
- Willingness to develop within the organization; willingness to relocate is a plus.
- Digitally aware and open to new ways of working.
- Caring, authentic, passionate and trusted client advisor, with intuitive selling skills and a passion for style.
- Able to communicate powerfully, treating clients with care and empathy and putting them at the center of decisions.
- Courageous with ideas, innovative in approach, and ready to grow and learn.
Skills
Experience
Previous experience in sales roles; experience in structured fashion luxury or retail companies is a plus.
Workplace
This position is based in Antwerp, Flanders, Belgium.
Explore jobs in Belgium.
Benefits
Development opportunities within the Diesel and OTB Group network in Belgium and abroad; employee discount on Diesel and other exclusive OTB Group brands; young and dynamic team; inclusive working environment.
Culture
Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.