Diesel Assistant Store Manager

About Diesel

Diesel, a prominent name in the denim and casual fashion industry, has consistently been at the forefront of innovation, setting trends and redefining the luxury market. As part of the OTB Group, Diesel operates globally, with a presence in over 80 countries and more than 400 company-owned stores. The brand is renowned for its premium casual wear and its commitment to delivering exceptional customer experiences.

Role & Responsibilities

• Drive sales performance and support the team in achieving individual and store-level sales targets
• Deliver an elevated, personalized luxury experience to high-net-worth clientele
• Build and maintain strong client relationships through strategic CRM implementation and personalized follow-up
• Ensure the team delivers superior product knowledge and exceptional client service standards
• Communicate and track store sales and Key Performance Indicators (KPIs), providing context and rationale for business results
• Assist in recruiting, onboarding, and training new team members
• Provide ongoing coaching and constructive performance feedback to maintain a motivated and engaged workforce
• Foster a positive and collaborative work environment aligned with Diesel brand values
• Oversee daily store operations, ensuring efficiency in inventory management, cash handling, and stock replenishment
• Uphold luxury brand standards through visual merchandising and immaculate store presentation
• Ensure compliance with company policies, procedures, and loss prevention measures
• Analyze sales reports and KPIs to identify improvement opportunities and drive business growth
• Assist the Store Manager in executing marketing and promotional strategies
• Develop and implement initiatives to increase foot traffic and cultivate client loyalty

Qualifications

• 5+ years of experience in retail management or related role
• Excellent verbal and written communication skills
• Strong customer service excellence and client-facing acumen
• Proficiency with Microsoft Office Suite or equivalent software platforms
• Experience in luxury retail or high-end service-oriented environments strongly preferred
• Strong project management capabilities with the ability to prioritize effectively in fast-paced environments
• Flexible availability including weekends, holidays, and early/late shifts
• Established client book preferred
• Financial management and P&L experience
• Demonstrated ethical conduct and leadership by example
• Strong learning orientation and proven ability to train and develop others
• Performance management expertise
• Leadership capability with comfort navigating difficult conversations
• Elevated market awareness and sophisticated networking skills

Skills

Experience

5+ years of retail management experience, ideally within luxury retail or premium service environments. Prior experience in a supervisory or assistant management capacity is strongly desired, with demonstrated success in driving sales performance, managing teams, and maintaining operational standards in a high-volume retail setting.

Education

High school diploma or equivalent required; Bachelor's degree in Business Administration, Management, or a related field preferred.

Workplace

Culture

Diesel fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. The brand encourages personal and professional growth, empowering employees to contribute to its legacy of excellence in the fashion industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.