Delvaux Senior Sales Advisor

Location
Seniority Senior
Posted ✦ Today
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Delvaux is hiring a Senior Sales Advisor in Hong Kong to lead client development and drive boutique sales.

Overview

Delvaux is a Belgian maison of luxury leather goods renowned for artisanal craftsmanship, refined design and a heritage-led approach to fine accessories. The brand operates internationally through a network of flagship boutiques and emphasizes meticulous product knowledge, attentive client service and a dedication to timeless quality.

Role & Responsibilities

  • Achieve and exceed individual and boutique sales targets through proactive clienteling and consultative selling.
  • Build and manage a loyal client portfolio, including acquisition, retention and re‑activation of high‑value customers.
  • Deliver exemplary in‑store client experiences tailored to VIP and international clientele, including private appointments.
  • Coach and mentor junior sales advisors, modelling best practices in service, product storytelling and upsell techniques.
  • Execute visual merchandising standards and ensure product presentation reflects brand image and seasonal directives.
  • Operate point‑of‑sale systems and CRM to maintain accurate client records, sales reporting and follow‑up activities.
  • Coordinate with local management on inventory control, stock replenishment and boutique operations.
  • Support and represent the brand at in‑store events, trunk shows and client entertainment initiatives.

Qualifications

  • Proven track record in luxury retail sales, preferably within leather goods, accessories or fashion houses.
  • Demonstrable clienteling skills with experience handling VIP and internationally mobile customers.
  • Strong interpersonal and communication skills with a service‑oriented, discreet demeanour.
  • Ability to coach peers and contribute to a collaborative boutique team environment.
  • Flexibility to work retail hours including weekends, evenings and public holidays as required.

Skills

Clienteling CRM POS Visual merchandising Key account management Inventory management Sales reporting Microsoft Office

Experience

Several years of progressively responsible experience in luxury retail sales, with a proven history of meeting sales KPIs and developing high‑value client relationships; prior experience mentoring or supervising junior staff preferred.

Education

Secondary education required; tertiary studies in retail, business, hospitality or a related discipline preferred.

Workplace

The successful candidate will be located in Hong Kong, Hong Kong, China. 5 luxury roles are listed in Hong Kong on Cerulean, 1 posted in the last 48 hours. Across the Hong Kong region, Cerulean lists 241 open positions — 4 listed in the past two days. Cerulean currently advertises 1.797 open roles in China, including 42 added in the last 48 hours.

Culture

Delvaux cultivates a boutique culture anchored in craftsmanship, discretion and refined client service. The workplace prioritizes product expertise, polished presentation and close collaboration between sales professionals and store leadership.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.