Delvaux Sales Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 9, 2026
About Delvaux
Delvaux is a historic Belgian luxury leather goods maison renowned for its artisanal handbags and meticulous attention to craftsmanship. The brand operates an international network of boutiques and emphasises a culture of refined client service, product excellence and heritage-led design.
Delvaux is hiring a Sales Supervisor in Bangkok — lead the boutique team, deliver exceptional client service and drive sales performance.
Role & Responsibilities
- Lead and motivate the boutique sales team to achieve and exceed weekly and monthly sales targets while upholding Delvaux’s luxury service standards.
- Coach, train and develop sales advisors on product knowledge, clienteling techniques and personalised service delivery.
- Manage daily store operations including staff rostering, opening/closing procedures, cash handling and POS reconciliation.
- Oversee clienteling activities and CRM follow-up to build long-term relationships and drive repeat business.
- Implement visual merchandising directives and ensure the boutique presentation reflects brand guidelines.
- Control inventory processes: receiving, stock rotation, replenishment and coordination of stock transfers with regional teams.
- Resolve client complaints and complex service issues with discretion and professionalism; escalate to regional management when appropriate.
- Prepare and submit sales reports, forecasts and performance analyses to regional management.
Qualifications
- Minimum 3 years’ experience in luxury or premium retail, including at least 1 year in a supervisory or team-lead capacity.
- Demonstrable track record of meeting or exceeding sales targets in a boutique environment.
- Excellent interpersonal skills with a service-oriented, client-first mindset.
- Strong organisational skills with proven experience in staff scheduling, cash procedures and basic inventory control.
- Fluent in English; additional language skills advantageous (local language preferred).
Skills
Experience
At least 3 years of progressive experience in luxury or premium retail, with a minimum of 12 months in a supervisory or team-lead role responsible for sales performance and staff management.
Education
High school diploma or vocational qualification; formal training in retail, hospitality or luxury goods preferred.
Workplace
The successful candidate will be located in Bangkok, Bangkok, Thailand.
Culture
Delvaux cultivates a workshop-to-boutique culture where craftsmanship and discreet, personalised client service are paramount. The working environment rewards attention to detail, professional elegance and a commitment to the maison’s heritage-driven standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Sales Supervisor», «Retail Team Supervisor», «Store Supervisor», «Client Relations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.