Delvaux Sales Associate
- Location
- SeoulSeoulSouth Korea
- Employment
- Full-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 15, 2026
About Delvaux
Founded in Brussels in 1829, Delvaux is widely regarded as the world’s oldest luxury leather goods house and a distinguished ambassador of Belgian craftsmanship. As an employer, the Maison offers a refined, international environment where heritage, creativity, and precision meet contemporary client experience. Its teams contribute to exceptional handbags and accessories shaped by artisanal savoir-faire, architectural elegance, and a culture of quiet excellence. Delvaux seeks individuals who value discretion, meticulous execution, and meaningful service, providing opportunities across craftsmanship, retail, design, operations, and corporate functions within a House that continues to evolve while honoring nearly two centuries of innovation and tradition.
Delvaux Seoul seeks Sales Associate for luxury leather goods retail. Join the world's oldest fine leather house in Seoul.
Role & Responsibilities
- Develop and implement customer contact plans to communicate product launches and engage potential customers through targeted sales campaigns
- Act as first point of contact for customer inquiries and complaints, resolving issues appropriately and escalating complex matters when necessary
- Set clear objectives for sales calls and meetings; deliver compelling product presentations using standardized materials
- Identify potential customers through referrals, existing customer networks, and participation in relevant events
- Recommend products and services that align with customer needs, utilizing personal expertise to propose configurations and pricing
- Schedule follow-up actions and maintain accurate CRM records to support customer retention and business development activities
- Collaborate with colleagues to strengthen external customer relationships and support internal communications initiatives
- Adhere to organizational policies, procedures, and relevant regulatory codes
- Monitor personal performance against objectives and engage in formal performance management processes
- Develop professional capabilities through training, coaching, and ongoing education in industry best practices
Qualifications
- Proven experience in luxury retail or customer-facing sales environments
- Strong understanding of consultative selling techniques and customer relationship management
- Familiarity with CRM systems and digital customer management tools
- Excellent communication and interpersonal skills
- Ability to identify customer needs and recommend tailored solutions
Skills
Experience
Experience in luxury retail, direct sales, or customer service roles is preferred. Familiarity with high-end leather goods or fashion products is advantageous.
Education
Secondary education required; further training in sales, customer service, or luxury retail is beneficial.
Workplace
This position is based in Seoul, Seoul, South Korea.
Culture
Delvaux fosters a refined, craftsmanship-driven workplace rooted in Belgian heritage and a deep respect for artisanal excellence. As an employer, the Maison values precision, creativity, and long-term expertise, offering an environment where teams contribute to the evolution of an iconic luxury leather goods house.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Consultant», «Retail Associate», «Brand Ambassador», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.