Delvaux Sales Associate

About Delvaux

Founded in Brussels in 1829, Delvaux is widely regarded as the world’s oldest luxury leather goods house and a distinguished ambassador of Belgian craftsmanship. As an employer, the Maison offers a refined, international environment where heritage, creativity, and precision meet contemporary client experience. Its teams contribute to exceptional handbags and accessories shaped by artisanal savoir-faire, architectural elegance, and a culture of quiet excellence. Delvaux seeks individuals who value discretion, meticulous execution, and meaningful service, providing opportunities across craftsmanship, retail, design, operations, and corporate functions within a House that continues to evolve while honoring nearly two centuries of innovation and tradition.

Role & Responsibilities

• Manage a sales channel, such as direct, online or retail sales, and develop and implement channel sales strategies aligned with overall business objectives.
• Identify new business opportunities, set sales targets and monitor performance metrics to ensure the channel meets or exceeds sales goals.
• Manage relationships with channel partners, negotiate contracts, and provide training and support to help partners sell the organization’s products or services effectively.
• Develop relationship management plans for complex prospective customer accounts, building relationships with relevant decision-makers and influencers to enable effective two-way communication and resolve issues.
• Set objectives for sales calls; develop and deliver presentations tailored to decision-makers’ and influencers’ known interests, needs, issues and concerns; gather and analyze relevant information; and secure agreement on customer requirements.
• Build a personal network in the business sector and represent the organization at industry events to obtain market intelligence and enhance the visibility and reputation of the organization, its products and services.
• Configure product-and-service solutions and contractual terms for customers’ mid- to long-term needs, incorporating input from internal specialists; present solutions and negotiate within predefined commercial parameters, or review and authorize non-standard sales proposals from team members, escalating issues to senior management as needed.
• Manage pricing and terms projects, including negotiations with external strategic partners.
• Control assigned segments of business performance metrics, ensuring alignment with financial goals and objectives.
• Manage a portfolio of contracts and negotiate service-level agreements; plan, coordinate and supervise activities related to major contracts.
• Oversee implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for improvement to enhance customer relationship management.
• Implement and control compliance management for assigned segments of external partners.
• Develop product education courses to address identified needs, improve performance and meet business requirements.
• Act as a team subject matter expert in technology, policy, regulation or operational management; maintain external accreditations and current knowledge of emerging regulations and industry best practices through continuing professional development, conferences and specialist media.
• Ensure activities and responsibilities comply with the company’s diversity and inclusion guidelines.

Qualifications

• Master’s degree or equivalent level of education.
• Experience sufficient to handle the majority of situations and advise others.
• Experience in general supervision of more junior colleagues.

Skills

Experience

Experience sufficient to handle the majority of situations and advise others; experience in general supervision of more junior colleagues.

Education

Master’s degree or equivalent level of education.

Culture

Delvaux fosters a refined, craftsmanship-driven workplace rooted in Belgian heritage and a deep respect for artisanal excellence. As an employer, the Maison values precision, creativity, and long-term expertise, offering an environment where teams contribute to the evolution of an iconic luxury leather goods house.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.