Delvaux Sales Associate

About Delvaux

Founded in Brussels in 1829, Delvaux is widely regarded as the world’s oldest luxury leather goods house and a distinguished ambassador of Belgian craftsmanship. As an employer, the Maison offers a refined, international environment where heritage, creativity, and precision meet contemporary client experience. Its teams contribute to exceptional handbags and accessories shaped by artisanal savoir-faire, architectural elegance, and a culture of quiet excellence. Delvaux seeks individuals who value discretion, meticulous execution, and meaningful service, providing opportunities across craftsmanship, retail, design, operations, and corporate functions within a House that continues to evolve while honoring nearly two centuries of innovation and tradition.

Role & Responsibilities

• Manage a sales channel, such as direct, online, or retail sales.
• Develop and implement channel sales strategies aligned with overall business objectives; identify new business opportunities, set sales targets, and monitor performance against sales goals.
• Manage relationships with channel partners, negotiate contracts, and provide training and support so partners can sell products or services effectively.
• Develop relationship-management plans for complex potential customer accounts, building connections with relevant decision-makers and influencers to support information exchange and issue resolution.
• Set objectives for sales calls; tailor and deliver presentations to customer decision-makers and influencers; gather and analyze relevant information; and secure agreement on customer requirements.
• Build a professional network and represent the organization at industry events to gather market intelligence and enhance its visibility and reputation, as well as those of its products and services.
• Configure product-and-service solutions and contractual terms for customers’ mid- to long-term needs, consulting relevant internal specialists; present and negotiate solutions within commercial parameters, review and authorize non-standard team proposals, and escalate issues as necessary.
• Manage pricing and terms projects and negotiate pricing and terms with external strategic partners.
• Oversee assigned business performance metrics and ensure alignment with financial goals and objectives.
• Manage a contract portfolio and negotiate service-level agreements; plan, coordinate, and supervise activities for major contracts.
• Oversee implementation and maintenance of the CRM system within the area of responsibility, identifying and communicating opportunities for improvement.
• Implement and oversee compliance management for assigned segments of external partners.
• Develop product education courses to address identified needs, improve performance, and meet business requirements.
• Serve as the team’s subject matter expert in technology, policy, regulation, or operational management; maintain external accreditations and knowledge of current and emerging regulations and industry best practices through continuing professional development, conferences, and specialist media.
• Ensure activities and responsibilities comply with the company’s diversity and inclusion guidelines.

Qualifications

• Master’s degree or equivalent level of education.
• Extensive experience enabling the role holder to handle most situations and advise others.
• Experience in general supervision of more junior colleagues.

Skills

Experience

Extensive experience enabling the role holder to handle most situations and advise others; experience in general supervision of more junior colleagues.

Education

Master’s degree or equivalent level of education.

Culture

Delvaux fosters a refined, craftsmanship-driven workplace rooted in Belgian heritage and a deep respect for artisanal excellence. As an employer, the Maison values precision, creativity, and long-term expertise, offering an environment where teams contribute to the evolution of an iconic luxury leather goods house.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.