Delvaux Sales Advisor

Seniority
Mid-Level
Posted
May 1, 2026

About Delvaux

Delvaux is a Belgian maison renowned for its hand-finished leather goods and artisanal savoir‑faire. The brand operates a network of boutiques internationally and is recognised for refined craftsmanship, discreet luxury and a client-focused retail experience.

Delvaux is hiring a Sales Advisor in Waterloo, Belgium — boutique sales role delivering personalised luxury service for Delvaux clientele.

Role & Responsibilities

  • Deliver exceptional, personalised service to high‑end clientele, building long‑term relationships and driving repeat business.
  • Achieve and exceed individual and boutique sales targets through proactive clienteling, cross-selling and upselling.
  • Maintain expert product knowledge of Delvaux leather goods and accessories to advise clients on craftsmanship, materials and care.
  • Manage daily boutique operations including point-of-sale transactions, cash handling, stock replenishment and inventory accuracy.
  • Support visual merchandising standards and ensure the boutique environment reflects brand presentation and luxury service levels.
  • Coordinate client appointments, private viewings and after‑sales follow-up to ensure a seamless customer journey.
  • Uphold loss‑prevention, store compliance and reporting procedures; assist with boutique events and launches as required.

Qualifications

  • Proven track record in retail sales within a luxury or premium brand environment.
  • Strong commercial orientation with a demonstrable history of meeting sales targets.
  • Excellent interpersonal skills, discretion and the ability to adapt service to an upscale clientele.
  • Flexible working availability including evenings, weekends and peak retail periods.
  • Professional presentation and a collaborative, team‑oriented approach in a boutique setting.

Skills

Clienteling Luxury customer service Visual merchandising POS operations and cash handling Inventory control Cross-selling and upselling Product knowledge — leather goods Loss prevention and store compliance

Experience

Approximately 2+ years of direct experience in luxury retail, boutique sales or premium-brand client service, with measurable sales performance and client relationship management.

Education

Secondary education or equivalent; vocational training in retail, luxury service or related disciplines preferred.

Workplace

The successful candidate will be located in Waterloo, Walloon Brabant, Belgium, with easy access to Brussels.

Culture

Delvaux cultivates a boutique culture anchored in craftsmanship, refinement and attention to detail. The workplace prioritises discreet, client‑centric service and offers an environment where professional development in luxury retail and product expertise is encouraged.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Boutique Sales Associate», «Luxury Retail Associate», «Personal Shopping Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Delvaux

Delvaux Sales Advisor

Waterloo, Belgium

Continue to the application.