Delvaux Sales Advisor

Location
Seniority Entry-Level
Posted ✦ Today
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Delvaux is hiring a Sales Advisor in London (New Bond Street) to deliver personalised luxury service and drive boutique sales.

Overview

Delvaux is a distinguished Belgian luxury leather-goods maison renowned for artisanal craftsmanship and timeless handbag design. The brand operates an intimate network of boutiques worldwide and emphasises refined client service, meticulous attention to materials and finishing, and a heritage-led approach to product creation.

Role & Responsibilities

  • Deliver exceptional, personalised client service to a discerning luxury clientele, converting appointments and walk-ins into lasting relationships.
  • Achieve and exceed individual and boutique sales targets and KPIs through proactive clienteling and follow-up.
  • Manage client records and communications using the store CRM; schedule private appointments and coordinate after‑sales care.
  • Maintain boutique presentation standards: visual merchandising, floor sets, product rotations and housekeeping to brand guidelines.
  • Process sales transactions, returns and repairs accurately while ensuring compliance with cash handling and loss-prevention procedures.
  • Support stock management activities including receiving, stock counts and inventory reconciliation.
  • Assist with boutique events, private viewings and trunk shows, collaborating with the store management team to maximise commercial opportunities.

Qualifications

  • Proven track record in luxury retail sales, preferably within leather goods, accessories or fashion.
  • Excellent interpersonal and communication skills with a client-first orientation.
  • Strong commercial acumen and demonstrable ability to meet or exceed sales targets.
  • Flexible availability including weekends and peak retail periods; right to work in the UK.
  • Professional demeanour, impeccable presentation and discretion when dealing with high-net-worth clients.

Skills

Clienteling Visual merchandising POS and transaction processing CRM usage for client management Stock management and inventory control Bespoke client communication and after‑sales service

Experience

Typically 2+ years of direct experience in luxury retail sales, with preference given to candidates who have sold leather goods or accessories and who can demonstrate consistent achievement of sales targets and strong client development.

Education

Secondary education or equivalent; vocational retail or customer‑service training is advantageous but not mandatory.

Workplace

The role is situated in London, England, UK. There are currently 435 open positions in London on Cerulean, with 17 added recently. Within England, Cerulean currently features 543 open roles, including 20 recent additions. Across UK, Cerulean lists 570 open roles — 21 of them newly added.

Culture

The boutique environment at Delvaux is rooted in craftsmanship, discretion and personalised service. Teams operate with a collaborative, detail-oriented mindset where product knowledge and refined client relationships are prioritised over high-volume transactional selling.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.