Delvaux Retail & Client Manager

Closed The candidacy window for this position at Delvaux has closed.

While this position is no longer receiving submissions as of March 30, 2026, we invite you to explore further opportunities at Delvaux or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
South Korea
└Seoul
└Seoul
Seniority
Manager
Posted
Mar 16, 2026

About Delvaux

Delvaux is a Belgian maison specialised in luxury leather goods, celebrated for meticulous craftsmanship and timeless design. The brand operates an international retail network and cultivates an artisanal, client-focused approach to product and service delivery.

Delvaux — Retail & Client Manager in Seoul. Lead boutique sales, client development and store operations for the Belgian luxury leather goods maison.

Role & Responsibilities

  • Lead boutique commercial performance by setting targets, monitoring KPIs and implementing sales strategies to achieve revenue and margin objectives.
  • Develop, acquire and retain high-value clients through proactive clienteling, personalised service and curated events.
  • Coach, recruit and develop boutique staff; create a high-performing team through training, performance reviews and talent management.
  • Ensure consistent application of brand standards across visual merchandising, store presentation and client experience.
  • Oversee daily store operations including inventory control, stock replenishment, loss prevention and POS reconciliations.
  • Manage administrative tasks and local budgeting; contribute to store-level forecasting and reporting to headquarters.
  • Partner with marketing and wholesale teams to execute localized client events, VIP appointments and CRM campaigns.

Qualifications

  • Proven track record in luxury retail with responsibility for meeting commercial targets.
  • Demonstrable experience managing and developing retail teams.
  • Strong commercial acumen and ability to translate KPI insight into operational actions.
  • Excellent client relationship and negotiation skills, with a service-oriented mindset.
  • Organisational rigour in operations, stock management and administrative compliance.
  • Flexibility to work retail hours, including weekends and evenings.

Skills

Clienteling Key account management Sales forecasting and KPI analysis Inventory management Visual merchandising Team leadership and coaching P&L awareness / budget management Point-of-sale (POS) systems Microsoft Excel Customer Relationship Management (CRM) practices

Experience

Typically 5+ years in luxury retail, including a minimum of 2 years in a managerial or supervisory capacity with direct responsibility for boutique sales and team performance.

Education

Bachelor’s degree in business, marketing, luxury management or equivalent professional experience.

Workplace

This position is based in Seoul, Seoul, South Korea.

Culture

Delvaux fosters a culture rooted in craftsmanship, discretion and client care. The workplace values attention to detail, elegant service delivery and collaboration between boutique teams and design ateliers to preserve the maison’s heritage.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Store Manager», «Client Relations Manager», «Head of Clientele», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.