Delvaux HR Manager, Retail International

Seniority
Manager
Posted
May 8, 2026

About Delvaux

Delvaux is a Belgian maison renowned for artisanal leather craftsmanship and elegant luxury handbags. The brand combines a strong heritage identity with an international retail footprint, operating flagship boutiques and selective wholesale partners across major fashion capitals. As an employer, Delvaux emphasises craft, product quality and a client-centric retail experience supported by cross‑border commercial teams.

Delvaux is hiring an HR Manager, Retail International in Brussels — lead HR strategy for the maison's international retail operations.

Role & Responsibilities

  • Define and execute end-to-end HR strategy for retail markets outside the domestic territory, aligned with global people priorities and commercial objectives.
  • Serve as strategic HR business partner to regional retail leadership and country managers, advising on workforce planning, store leadership, and organizational design.
  • Lead talent acquisition and onboarding for retail roles in international markets, including store managers, area managers and retail specialists.
  • Design and implement performance management, succession planning and development programmes tailored to retail operations and boutique leadership.
  • Oversee employee relations, disciplinary processes and local labour‑law compliance across multiple jurisdictions in collaboration with local HR representatives or external counsel.
  • Partner with Learning & Development to build role‑specific training curricula for sales excellence, product knowledge and leadership development in retail.
  • Manage compensation and benefits alignment for retail populations by benchmarking, harmonising practices and advising on incentive schemes tied to commercial KPIs.
  • Drive HR projects central to retail growth such as store openings, market entries, restructurings and large‑scale organisational change, tracking HR KPIs and reporting to senior management.
  • Coordinate with global HR services (HRIS, mobility, payroll) to ensure seamless HR operations for expatriates, transfers and cross-border hires.

Qualifications

  • Bachelor’s degree in Human Resources, Business Administration or related field; Master’s degree or recognised HR certification (e.g., CIPD, SHRM) preferred.
  • Proven track record of HR generalist leadership with specific experience in retail (boutique or luxury retail) and cross‑border operations.
  • Experience advising senior commercial leaders and managing complex employee relations across multiple legal jurisdictions.
  • Demonstrated ability to design and deliver talent programmes and performance frameworks for frontline and management populations.
  • Strong project management capability with experience in store openings, restructurings or market launches.

Skills

HR strategy and workforce planning Talent acquisition and onboarding for retail roles Performance management and succession planning Learning & development design for retail Employee relations and cross‑border employment law compliance Compensation & benefits benchmarking for retail Stakeholder management and senior‑level advisory Project management and HR KPI reporting

Experience

Typically 5+ years in human resources with at least 3 years focused on retail or multi‑market HR; demonstrable experience as an HR business partner or HR manager supporting commercial/retail functions and international teams.

Education

Bachelor’s degree in Human Resources, Business Administration or related discipline; Master’s degree or professional HR certification preferred.

Workplace

The successful candidate will be located in Brussels, Brussels-Capital Region, Belgium.

Culture

Delvaux fosters a culture where meticulous craftsmanship and commercial acumen coexist. The working environment combines the intimacy of a heritage maison with international ambition, offering collaborative teams that prioritise client experience, product knowledge and continuous development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «International Retail HR Manager», «HR Business Partner — Retail International», «Global HR Manager, Retail Operations», «Head of HR — Retail Markets», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Delvaux

Delvaux HR Manager, Retail International

Brussels, Belgium

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