Delvaux Client Advisor
- Location
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 30, 2026
About Delvaux
Delvaux is a Belgian luxury maison renowned for artisanal leather goods and timeless handbags. The brand operates internationally from a network of carefully curated boutiques, combining traditional craftsmanship with contemporary retail standards. As an employer, Delvaux emphasizes exacting product knowledge, elevated client service and a boutique environment that prizes refinement and professionalism.
Delvaux in Vancouver seeks a Client Advisor to deliver personalised luxury retail service and drive sales in its boutique.
Role & Responsibilities
- Deliver exceptional, personalised service to high‑net‑worth and walk‑in clients, converting inquiries into sales while maintaining brand standards.
- Develop and maintain a client base through proactive clienteling, follow‑up, and CRM record keeping.
- Achieve individual and store sales targets and contribute to boutique KPI performance.
- Demonstrate expert product knowledge of leather goods, accessories and maison heritage to advise clients and support purchasing decisions.
- Operate POS and handle transactions, returns and after‑sales service with accuracy and discretion.
- Support visual merchandising, stock replenishment and inventory control to ensure boutique presentation aligns with brand directives.
- Collaborate with the store team on events, private appointments and local marketing initiatives; attend regular product and service training.
Qualifications
- Proven experience in luxury retail or high‑end client‑facing sales, preferably within leather goods, accessories or fashion.
- Demonstrable track record of meeting or exceeding sales targets in a boutique environment.
- Impeccable grooming, professional presence and the ability to represent a heritage luxury maison.
- Strong interpersonal and communication skills with the capacity to build long‑term client relationships.
- Flexibility to work boutique hours, including evenings, weekends and holiday periods.
- Legal right to work in Canada.
Skills
Experience
Typically 2+ years of client‑facing retail experience within the luxury sector, with preference given to candidates who have worked with leather goods, accessories, or premium fashion brands.
Education
High school diploma or equivalent; post‑secondary studies in fashion, retail, hospitality or a related discipline are an asset but not required.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada.
Culture
Delvaux fosters a boutique culture that values craftsmanship, discretion and attention to detail. The workplace emphasizes continuous product training, refined client service and collaboration within small, professional teams to maintain the maison’s high standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Sales Associate», «Client Relations Advisor», «Luxury Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.