Delvaux Client Advisor
- Location
- SeoulSeoulSouth Korea
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 6, 2026
About Delvaux
Delvaux is a Belgian maison renowned for its heritage leather craftsmanship and refined leather goods. The brand operates a selective network of international boutiques and emphasizes artisanal savoir-faire, elevated client service and a curated retail experience in key luxury markets.
Delvaux is hiring a Sales Associate in Seoul to deliver luxury client service and drive boutique sales.
Role & Responsibilities
- Deliver exemplary one-to-one client service and personalised clienteling to cultivate long-term relationships and repeat business.
- Achieve and exceed individual and boutique sales targets through proactive prospecting, upselling and cross-selling of leather goods and accessories.
- Maintain boutique presentation to Delvaux standards, including merchandising, visual displays and stock presentation.
- Manage sales transactions, returns and repairs accurately and professionally; follow company procedures for cash handling and POS reconciliation.
- Develop and maintain detailed client records and follow up on enquiries, special orders and after-sales requests.
- Stay abreast of product collections, materials, craftsmanship and brand heritage to provide authoritative product advice.
- Collaborate with the boutique team on events, trunk shows and local marketing initiatives to maximise footfall and conversion.
- Support inventory control activities including receiving, replenishment and periodic stock counts.
Qualifications
- Proven record in luxury or premium retail sales, preferably within leather goods, accessories or fashion.
- Fluent Korean; professional working proficiency in English is highly desirable.
- Exceptional interpersonal skills, discretion and a client-focused demeanour aligned with luxury service standards.
- Strong numeracy and transactional accuracy; experience with POS systems and basic retail administration.
- Flexible availability including weekends and public holidays as required by boutique operations.
Skills
Experience
Minimum 2 years of direct experience in luxury or high-end retail environments; prior work with leather goods or accessories is preferred.
Education
High school diploma or equivalent; tertiary qualification in fashion, retail, business or a related discipline is advantageous.
Workplace
The role is situated in Seoul, Seoul, South Korea.
Culture
Delvaux cultivates an atelier-like culture that values artisanal craftsmanship, attention to detail and refined client service. The workplace prioritises discreet, relationship-driven selling and a collaborative boutique environment that showcases product heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Luxury Sales Consultant», «Boutique Sales Specialist», «Retail Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.