Delvaux Assistant Retail Manager
- Seniority
- Manager
- Posted
- Mar 16, 2026
About Delvaux
Delvaux is a Belgian luxury leather-goods maison revered for its artisanal handbags and refined craftsmanship. The brand combines heritage savoir-faire with contemporary retail experiences in flagship boutiques and select global locations, offering employees a highly service-oriented, design-led environment within the luxury sector.
Delvaux — Assistant Retail Manager, Hong Kong. Lead boutique sales, clienteling and merchandising for the Belgian luxury leather-goods maison.
Role & Responsibilities
- Support the Store Manager in achieving sales targets and delivering KPI-driven performance across the boutique.
- Lead daily boutique operations, including opening/closing procedures, cash handling and POS reconciliation.
- Coach, mentor and schedule sales staff to maintain exceptional client service and product knowledge.
- Develop and maintain high-value client relationships through active clienteling, follow-up and personalised service.
- Implement visual merchandising standards and ensure the boutique reflects brand guidelines and seasonal campaigns.
- Oversee stock management, inventory accuracy, replenishment and loss-prevention controls.
- Prepare operational reports and contribute to sales forecasting, promotional planning and local marketing initiatives.
- Act as brand ambassador on the sales floor, ensuring luxury service protocols and presentation standards are consistently upheld.
Qualifications
- Proven supervisory experience in luxury or premium retail, ideally within leather goods, fashion or accessories.
- Track record of meeting sales targets and managing retail KPIs.
- Strong leadership and people-management capabilities, including coaching and rostering.
- Excellent interpersonal skills with a client-first mindset and fluency in English; local language skills are advantageous.
- High level of personal presentation and commitment to brand standards.
Skills
Experience
Typically 3+ years of retail experience, with at least 1–2 years in a supervisory or assistant-manager capacity within a luxury or premium retail environment.
Education
Secondary education required; vocational or tertiary qualifications in retail, hospitality or business are desirable but not mandatory.
Workplace
The role is situated in Hong Kong, Hong Kong, China.
Culture
Delvaux emphasises craftsmanship, timeless design and elevated client service. The boutique environment rewards polished presentation, close client relationships and collaborative teamwork, offering employees focused training and opportunities to deepen expertise in luxury leather goods.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Delvaux, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Boutique Assistant Manager», «Retail Deputy Manager», «Client Experience Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.