DECIEM Sales Advisor

About DECIEM

DECIEM, The Abnormal Beauty Company, is a Toronto-born global beauty innovator best known for The Ordinary and its radical commitment to transparency, science, and accessibility. As an employer, DECIEM offers a dynamic environment where laboratory rigour meets creative disruption, inviting talent across research, retail, operations, digital, and corporate functions to challenge conventions with purpose. Now part of The Estée Lauder Companies, the brand combines entrepreneurial energy with international scale, fostering collaboration, inclusion, and continual learning. Employees contribute to a mission that reshapes beauty through honest communication, thoughtful formulation, and a culture that values curiosity and accountability.

The Estée Lauder Companies seeks a skilled Sales Associate to join DECIEM in New York City. This role combines creative and technical expertise with a passion for customer engagement, delivering a welcoming, inspirational, and personalized in-store experience. The successful candidate will educate and delight customers, collaborate with high-performing teams on in-store events, and maintain exceptional visual merchandising standards. While retail sales certification is preferred, applicants with amateur-level experience and demonstrated creative and technical aptitude are encouraged to apply.

Role & Responsibilities

• Provide inspirational, authentic, and personalized customer service that educates and delights shoppers in a prestige beauty environment
• Combine creative and technical expertise to deliver exceptional in-store experiences
• Collaborate with team members to execute in-store events and promotional initiatives
• Maintain high standards of visual merchandising to differentiate the store from competitors
• Operate retail point-of-sale software with proficiency
• Work flexibly across retail hours including days, nights, weekends, and special events

Qualifications

• Ability to provide inspirational, authentic, and personalized customer service
• Demonstrated creative and technical expertise in beauty or related field
• Experience or proven ability to work retail hours including evenings, nights, weekends, and special events in a fast-paced environment
• Proficiency with retail point-of-sale software
• Proof of right to live and work in the United States

Skills

Experience

Retail sales certification or professional experience is preferred; however, applicants with amateur-level experience who demonstrate strong creative and technical expertise and exceptional customer service ability are welcome to apply.

Education

No specific educational qualification is required; retail sales certification or relevant training is preferred but not mandatory.

Compensation

The base compensation for this position ranges from USD 21 to USD 22 per hour.

Benefits

Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and competitive bonus program eligibility.

Culture

DECIEM fosters a bold, science-led culture where transparency, curiosity, and creative disruption shape the way teams work and grow. As an employer, it encourages people to challenge beauty conventions, collaborate across disciplines, and bring authenticity, inclusivity, and purpose to every innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.