DECIEM Regional Commercial and Marketing Senior Manager

About DECIEM

DECIEM, The Abnormal Beauty Company, is a Toronto-born global beauty innovator best known for The Ordinary and its radical commitment to transparency, science, and accessibility. As an employer, DECIEM offers a dynamic environment where laboratory rigour meets creative disruption, inviting talent across research, retail, operations, digital, and corporate functions to challenge conventions with purpose. Now part of The Estée Lauder Companies, the brand combines entrepreneurial energy with international scale, fostering collaboration, inclusion, and continual learning. Employees contribute to a mission that reshapes beauty through honest communication, thoughtful formulation, and a culture that values curiosity and accountability.

Role & Responsibilities

• Lead and coordinate The Ordinary’s regional expansion plan across LATAM, overseeing market onboarding, commercial launch readiness and execution, and alignment of brand strategies with local market needs.
• Oversee the end-to-end expansion plan and track each market against milestones, timelines, and financial commitments.
• Identify risks, dependencies, and gaps; escalate issues and remove roadblocks with relevant teams.
• Coordinate new retailer and distributor onboarding from initial alignment through first order or launch.
• Follow up on customer setup, due diligence, compliance requirements, and internal approvals; ensure required information and documentation are completed on time.
• Oversee launch readiness across commercial, marketing, visual merchandising, education, and operations; track retailer requirements, assortment, testers, merchandising, and training needs.
• Coordinate launch timelines and ensure dependencies are resolved before go-live.
• Work with local teams on launch plans, retailer activations, and brand visibility opportunities; coordinate requests and approvals with Global Brand, Communications, and Creative teams.
• Ensure local plans align with The Ordinary brand guidelines and global priorities.
• Serve as the regional point of connection across Commercial, Finance, Legal, Supply Chain, Marketing, Visual Merchandising, Education, Brand, and affiliate teams.
• Work with local Sales and Marketing coordinators to prioritize activities and remove roadblocks.
• Establish ways of working, trackers, and processes to improve consistency across expansion markets.
• Track milestones, timelines, financial commitments, and cross-functional activities across local, regional, and global teams; proactively identify risks, remove roadblocks, and establish processes that support efficient expansion aligned with business priorities.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, International Business, or a related field.
• 8+ years of experience in project management, commercial operations, business development, market expansion, or a similar role, preferably within the beauty, luxury, or retail industry.
• Proven experience coordinating cross-functional projects across multiple markets and ensuring alignment on timelines, milestones, and business objectives.
• Experience managing retailer and distributor onboarding, commercial launches, or market entry initiatives.
• Strong project management and organizational skills, including the ability to manage multiple priorities, dependencies, and deadlines simultaneously.
• Strong stakeholder management skills and the ability to collaborate effectively with Commercial, Finance, Legal, Supply Chain, Marketing, and global teams.
• Experience working in regional or multinational environments, coordinating with local affiliates and global headquarters.
• Strong analytical and problem-solving skills, including the ability to identify risks, track progress, and drive solutions.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders and drive accountability across teams.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with project management tools and reporting dashboards is a plus.
• Business-level fluency in English and Spanish.
• Ability to work in a fast-paced, dynamic environment, demonstrating adaptability, ownership, and a proactive approach to problem-solving.

Skills

Experience

8+ years in project management, commercial operations, business development, market expansion, or a similar role, preferably within beauty, luxury, or retail.

Education

Bachelor’s degree in Business Administration, Marketing, International Business, or a related field.

Culture

DECIEM fosters a bold, science-led culture where transparency, curiosity, and creative disruption shape the way teams work and grow. As an employer, it encourages people to challenge beauty conventions, collaborate across disciplines, and bring authenticity, inclusivity, and purpose to every innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.