DECIEM Assistant Store Manager

Amsterdam North Holland Netherlands

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Posted
Nov 9, 2026

About DECIEM

DECIEM, The Abnormal Beauty Company, is a Toronto-born global beauty innovator best known for The Ordinary and its radical commitment to transparency, science, and accessibility. As an employer, DECIEM offers a dynamic environment where laboratory rigour meets creative disruption, inviting talent across research, retail, operations, digital, and corporate functions to challenge conventions with purpose. Now part of The Estée Lauder Companies, the brand combines entrepreneurial energy with international scale, fostering collaboration, inclusion, and continual learning. Employees contribute to a mission that reshapes beauty through honest communication, thoughtful formulation, and a culture that values curiosity and accountability.

DECIEM is hiring a full-time Assistant Store Manager for its Amsterdam store to support daily operations, sales strategy, team development, inventory accuracy, and an exceptional customer experience. The role includes supervising and coaching staff, reporting and revenue tracking, recruitment and training support, scheduling, operational compliance, and acting as Manager on Duty when required.

Role & Responsibilities

  • Support the Store Manager in leading and supervising store staff across sales, operations, merchandising, and customer experience.
  • Motivate, coach, and develop team members to achieve and exceed KPIs and sales targets.
  • Assist with daily and monthly sales reporting and revenue tracking.
  • Support team member recruitment, onboarding, and training in partnership with Recruitment and leadership teams.
  • Conduct team briefings, contribute to one-to-ones and performance reviews, and provide ongoing feedback and coaching.
  • Support employee relations matters and help foster a positive, inclusive workplace culture.
  • Assist with store scheduling, payroll adjustments, attendance systems, and paid time off management.
  • Ensure smooth daily store operations, including inventory management, POS systems, omnichannel services, and compliance with company policies.
  • Maintain high standards of visual merchandising, health and safety, and operational excellence across the store.
  • Deliver exceptional customer experiences, support community partnerships and events, and help drive brand engagement.
  • Act as Manager on Duty when required.

Qualifications

  • At least 3 years of retail or customer service experience, including at least 1 year in a supervisory or management role, ideally within luxury, fragrance, beauty, fashion, or premium retail.
  • Strong leadership and communication skills, with the ability to coach, motivate, and develop a team.
  • Strong commercial and numerical skills, with proficiency in MS Office, particularly Excel and PowerPoint.
  • Excellent time management and problem-solving skills, with the ability to prioritise and support daily store operations.
  • Strong attention to detail and a passion for delivering exceptional, personalised client experiences.

Skills

Leadership and communication Coaching, motivation, and team development Commercial and numerical skills MS Office Excel PowerPoint Time management Problem-solving Prioritisation Attention to detail

Experience

At least 3 years of retail or customer service experience, including at least 1 year in a supervisory or management role; ideally in luxury, fragrance, beauty, fashion, or premium retail.

Workplace

The successful candidate will be located in Amsterdam, North Holland, Netherlands.

The setting Netherlands

Explore jobs in the Netherlands.

Culture

DECIEM fosters a bold, science-led culture where transparency, curiosity, and creative disruption shape the way teams work and grow. As an employer, it encourages people to challenge beauty conventions, collaborate across disciplines, and bring authenticity, inclusivity, and purpose to every innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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