Damiani Sales Associate

About Damiani

Founded in Valenza in 1924 by Enrico Grassi Damiani, Damiani is an Italian fine jewellery house distinguished by its family heritage, goldsmithing expertise and expressive design. Its identity unites the precision of traditional craftsmanship with a contemporary vision of luxury, sustained by an international presence. As an employer, Damiani brings together creative, technical and commercial disciplines, with opportunities spanning jewellery design, production, retail and corporate functions. The house appeals to professionals who value meticulous execution, enduring client relationships and the cultural significance of exceptional jewellery, offering a context in which Italian savoir-faire and commercial ambition are closely intertwined.

Role & Responsibilities

• Consistently achieve and exceed individual and boutique monthly sales targets through exceptional service, sales expertise, and a positive attitude aligned with the sales process.
• Demonstrate strong product knowledge and presentation skills as a Damiani brand ambassador, delivering a distinctive client experience at every touchpoint.
• Build a client portfolio and cultivate new clientele.
• Assist clients with customer service needs while maintaining Damiani’s standards.
• Adapt the sales approach to clients’ needs and motivations.
• Negotiate and handle objections effectively.
• Develop relationships with new and existing clients through exceptional service and Damiani CRM initiatives, working with management on plans for clients and prospects.
• Accurately capture client data for follow-up and relationship building, using available tools.
• Work with management to develop plans for and participate in in-store and offsite events and networking.
• Provide outstanding service throughout the client journey, including greeting and acknowledging every client, maintaining high standards and solid product knowledge, and delivering customer service before, during, and after sales.
• Understand and comply with Damiani Group and boutique security and operational policies and procedures.
• Assist with merchandising and the daily maintenance of displays and back stock.
• Participate in daily and annual inventories and cycle counts to support audit readiness.
• Assist with special projects as needed.
• Prepare briefings and daily reports for headquarters and local management.
• Undertake specific duties and other assigned tasks.
• Contribute information on the market environment, competitor activity, and luxury market trends.

Skills

Culture

Damiani’s workplace culture is rooted in its Italian family heritage and Valenza’s goldsmithing tradition, placing craftsmanship, precision and creativity at the heart of its professional identity. Its environment combines artisanal expertise with contemporary luxury, connecting employees through a shared commitment to exceptional jewellery and the preservation of the Maison’s distinctive style.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.